Senior DevOps/SRE

Bogota, Colombia /
GPO LATAM - Engineering /
About PayU 
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. 

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. 

Be part of our PayU team in Latam! We are looking for our next Site Reliability Engineer.

About the role:
The Site Reliability Engineer will be responsible for ensuring that PayU's services- —both our internally critical and our externally-visible systems have reliability and uptime appropriate to users' needs and a fast rate of improvement while keeping an eye on capacity and performance.

SREs are responsible for the big picture of how our systems related to each other, we use a wide range of tools and approaches to solve a broad spectrum of problems. Practices such as limiting time spent on operational work blame less post-mortems and break things to proactively identify potential outages are our bread and butter. SRE's culture of diversity, intellectual curiosity, problem solving, and openness is key to its success.

What you will do:
Engage in and improve the whole lifecycle of services—from inception and design, through deployment, operation, and refinement.
Support services before they go live through activities such as system design consulting, developing software platforms and frameworks, capacity planning and launch reviews.
Help to maintain services once they are live by measuring and monitoring availability, latency and overall system health.
Scale systems sustainably through mechanisms like automation and evolve systems by pushing for changes that improve reliability and velocity.
Educate and practice sustainable incident response and blameless post-mortems.
Be on an on-call rotation to respond to PayU systems availability incidents and provide support for service engineers with customer incidents.
Use your on-call shift to prevent incidents from ever happening.
Monitor and alert on symptoms and not on outages.
Design, build and maintain core infrastructure pieces that allow us scaling to support hundreds of thousands of concurrent payments.
Educate engineers on how to approach and debug production issues across services and levels of the stack.
Break things in purpose to identify potential outages.

What you will need to succeed:
3+ years of solid experience as an SRE/DevOps or alike in startup/high growth companies
Systems engineer or related fields
Think about systems - edge cases, failure modes, behaviors, specific implementations.
When you see a manual process, you get the itch to automate it.
Know your way around Linux and the Unix Shell.
Know what the use of configuration management systems like Ansible is (the one we use)
Have strong programming skills - Go/Node.js/Java/Python
Have an urge to collaborate and communicate remotely and asynchronously.
Have an urge to document all the things so you don't need to learn the same thing twice.
When you see something broken, you can't help but fix it.
Have an urge for delivering quickly and iterating fast.
Have experience with Docker, Kubernetes, Terraform, or similar technologies.
Want to take part in both software and system engineering tasks. 
About us:  
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more 

Our Commitment To Building A Diverse And Inclusive Workforce 
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.