Associate Director- Delivery & Program Management

Bengaluru, India
Wibmo – WIBMO - ACS /
Full-time /
Hybrid
About PayU 
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. 

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. 

Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here 

Director- Delivery & Program Management

    • What we are looking for:

    • Good understanding of the payments, fintech and Digital (SaaS, PaaS) background
    • Hands on experience in collaborating with cross functional teams such as Product, Engineering, Operations, Sales and Finance.
    • Proficient in managing client relationship.
    • Hands on in delivering large projects to banks
    • Business savy, customer centric and good communication.

    • What you will be doing:

    • You will be required to efficiently run multiple complex projects at the same time, involving multiple stakeholders in a fast-paced environment. There is nothing slow paced in the mobile internet economy.
    • Stay on top of every little thing that goes on in the project.
    • Communicate effectively and manage the expectations of multiple stakeholders (Business, Banks, Partners and Merchants)
    • The key to building a world class product, is world class documentation. It is your job to ensure everybody does their part and does a good job about it. .
    • Track actual project cost against estimated cost.
    • Develop and assess account strategies to meet revenue targets.
    • Resolve customer concerns and requests efficiently.
    • Provide outstanding services and ensure customer satisfaction.
    • Negotiate new business contracts with clients.
    • Offer product and service consultations for clients.
    • Encourage sales among current and new clients.
    • Act as liaison between clients and management for business executions.
    • Develop customized programs to meet client needs and close business.

    • The experience:

    • 15+ years with minimum 8-10 years of project/program management experience in payments.
    • Should be from strong Payments background .
About us
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com 

Our Commitment To Building A Diverse And Inclusive Workforce 
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.