Technical Program Manager
Bangalore, India
Payment – Payments India - Engineering /
Full-time /
Hybrid
About the Team
- The TPM team is a high performing, cross functional team that works on the strategic initiatives of the organisation. TPMs work with multiple teams to ensure faster execution and GTM. Our team consists of professionals who bridge the gap between technical development and program management. They facilitate the successful delivery of complex technical initiatives by coordinating cross-functional efforts.
About the Role
- This is an Individual Contributor role where the individual will be expected to be a problem solver and execution specialist. The person will be expected to handle multiple critical programs at one point in time and work synchronously.
- TPMs liaison with Product team and Engineering to get products built. This role would require the following
- Technical Acumen: Understanding of relevant technologies and development practice
- Project Management: Expertise in methodologies like Agile, Waterfall, or hybrid approaches
- Communication: Ability to communicate with different stakeholders effectively
- Problem-Solving: Creative approaches to overcoming obstacles
- Leadership: Influencing without direct authority
Responsibilities
- Expected to lead technical programs- Lead teams to develop new products or build upon/improve existing products
- Work with Product to ensure the Product Requirements are drafted
- Set processes for the requirement grooming sessions and ensure successful completion
- Lead the Tech Solutioning discussion so that the Tech architecture and Technical Flows of the product and closed and signed off from the relevant Tech teams
- Ensure effort estimation is completed and the engineer assignment is aligned
- Own the product delivery roadmap and timelines
- Ensure status reporting to the product, Tech, Business teams
- Act as an agile Coach by implementing standard best practise of agile ways of working
- Interface with a broad set of stakeholders, communicate and collaborate effectively at multiple levels.
- You will create clear, concise and organized communication materials (e.g., Monthly status reports, Risk registers, RACI matrix, plans, presentations, messages, updates etc.).
- Work with the development team to drive execution of sprints and achieve incremental delivery of capabilities.
- Mitigate the risk and ensure timely delivery
- Dive deep and maintain progress even in the face of ambiguity and imperfect knowledge.
- Communicate clearly (verbal/written), within the team and external (technical/non-technical) groups
- You will think holistically to identify opportunities around policies/processes to increase efficiency across organizational boundaries.
- You will decide when to apply agile methodologies vs. traditional methodologies to achieve the best development outcome.
- Support the Execution Process as defined by the Product Governance and Engineering Teams
- Provide visibility and transparency to the leadership team by participating in reviews and sending updates as required
Requirements:
- Candidate with prior Program/ Project Management experience in Product based organization with minimum 6-10 years of experience
- Demonstrates a critical understanding of functional information
- Communicates a compelling rationale and narrative to peers and partners.
- Experience in tailoring communications (content focus, style, format, etc.) for different audiences as appropriate.
- Actively seeks diverse feedback on work and anticipates feedback to address it proactively.
- Experience in understanding business requirements for large enterprises or complex product scenarios.
- Hands-on experience in Product Operations and evolution of the software products.
- Excellent understanding of Software Development Lifecycle and agile methodology and increase the adoption of the scrum ceremonies
- Ability to communicate clearly with peers and technical/non-technical stakeholders
- Understand the deployment and release process
- Proficient in MS-Office apps and Project management tools like JIRA, Confluence etc.
- Interest to learn other tools fast
