Settlement Services Delivery Manager
Lagos, Nigeria
GPO EMEA – GPO EMEA - Finance /
Full-time /
Hybrid
About PayU
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers.
As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.
The Settlement Services Delivery Manager is a crucial role responsible for the smooth implementation and ongoing monitoring of the organization's settlement services. You will act as a central point of contact, bridging the gap between the business and settlement teams to ensure seamless cross-functional delivery. In this role, you will play a key part in driving increased company operational efficiency by optimizing settlement processes.
RESPONSIBILITIES AND KEY ACTIVITIES
- Standardize and automate settlement services for Africa region.
- Ensure coordination and delivery of projects supporting settlement area.
- Measure and enhance PayU’s efficiency on settlement services.
- Implement KPIs, provide their monitoring and drive for their constant improvement.
- Conduct ongoing assessments of the internal control environment.
- Ensure compliance of processes with regulatory bodies.
- Drive process improvements in collaboration with their owners.
- Support any auditing activities and take responsibility of their successful execution.
- Data-driven execution.
QUALIFICATIONS AND EXPERIENCE
- 5+ years of relevant work experience in settlement and/or financial areas.
- Bachelor's degree in a relevant field (preferably economics or accounting).
- Experience in process shaping activities and optimization.
- Excellent command of written and spoken English.
SKILLS & KNOWLEDGE
- Strong understanding of settlement environment and payments.
- Ability to drive and deliver.
- Attention to details and accuracy.
- Ability to work under pressure.
- Can manage competing workload and relationships effectively.
- High level of self-motivation and determination.
- Excellent change management and communication skills.
- Ability to work with data, understand figures and take actions based on the findings.
BEHAVIOURAL COMPETENCIES
- Ability to communicate effectively, both written and verbal.
- Strong interpersonal, written, and verbal communication skills.
- Ability to create clarity.
- Integrity.
- Ability to work individually as well as within a team, including project ones.
About us
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com
Our Commitment To Building A Diverse And Inclusive Workforce
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.
