Sales Support Representative

Bogota, Colombia /
GPO LATAM - Sales /
Full-time
About PayU 
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. 

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. 

This role supports the most important sales team in the company, trace the sales process and is key in the success of the business.  Offer the opportunity to work in a multicultural team cross different regions dealing with the biggest companies in the world.
What else you can find?
ü  Truly International Environment with almost 40 different cultures
ü  Free subscription to an Internal eLearning platform with courses from Udemy, Coursera, and many others
ü  Flexible program and hybrid way of working
ü  An inclusive environment that ensures we listen to a diverse range of voices when making decisions
ü  Wellbeing programs driven by our Local and Global HR teams
ü  (OPTIONAL and for tech roles) Career progression program for Engineering teams
ü  A positive, get-things-done workplace
ü  A dynamic, constantly evolving space (change is par for the course – important you are comfortable with this)
ü  Ability to learn cutting edge concepts and innovation in an agile start-up environment with a global scale
ü  A democratic work environment where you can drive your outcomes
 
Responsibilities
Support the sales process:
a.      Management of the onboarding process for Merchants
b.      Record and storage of all documents gathered from onboarding process.
c.      Manage the relationship between Legal Department, KAM and Merchant;
d.      Providing all requested documents for AML/KYC/Risk Assessment to the relevant internal stake holders
2.      Support the GO live process:
a.      Monitor the volume rump-up;
b.      Creating rump-up reports for KAM, Sales Manager;
c.      Monitor and report all post live issues or pending topics;
d.      Create post Go Live issues report to KAM, Sales Manager;
e.      Provide merchant the status of Go Live;
f.       Train the merchant how to use PayU CPanel, reports etc;
g.      Collect feedback after GO Live.
  
What are we looking for?
Professional in BA or similar careers
2 years of Experience in sales environment
Proactive, team player
Project Management skills and organizational skills
Excel Skills
Fluency in English is a must
Data management understanding
Attention to details, meticulous
Excellent communication skills
 
About us:  
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com 

Our Commitment To Building A Diverse And Inclusive Workforce 
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.