Lead- UX Designer

Bangalore, India
Wibmo – WIBMO - Mobile Payments - Product /
Full-time /
Hybrid
About PayU 
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. 

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. 

Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here 

About the role:

    • We are looking for a design leader with 8+ years of strong product design, user experience design, interaction design, visual design and design management experience to lead Wibmo’s design team. The design leader will own banks, issuers, acquirers and fintech experience for all Wibmo products including prepaid platform, fraud risk management, ACS, multi-factor authentication, payment gateway and more. 

What you’ll be doing:

    • You’ll define best practices, frameworks, principles, influence ways of operating, coach and provide UX expertise to the design team so that it: 
    • Obsesses over the need to understands customer needs and business objectives 
    • Becomes the customer’s advocate in the org - stay close to customers and partners 
    • Drives product and market research, competitive analysis, planning positioning and roadmap development 
    • Leads from front to identify and solve for gaps in customer and partner experience 
    • Drives product discovery, opportunity assessment, identify problems to solve, define GTM, define product, execute, measure and iterate in collaboration with product management, engineering, and marketing 
    • Collaborates closely with engineering, product management, production support, operations, finance, banking alliances, marketing and sales teams 
    • Makes data-driven product decisions and democratize product success metrics across teams 
    • Most importantly, “owns the outcome.” 

What are we looking for:

    • Strong people management and leadership experience to build, develop and inspire a creative team  
    • 8+ years of strong hands-on product design, user experience design, interaction design, visual design experience 
    • 3+ years of design leadership experience 
    • Having built products for merchants/banks in the Indian ecosystem that operated at scale is a plus 
    • Bonus points for experience in building 0 to 1 products 
    • A curious mind with the ability to challenge the status quo 
    • Highly effective cross-functional team collaboration skills 
    • Ability to build narratives and drive clarity across orgs 
    • Ability to build, sustain and mentor a high-performance team
About us
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com 

Our Commitment To Building A Diverse And Inclusive Workforce 
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.