Production Support Engineer

Gurgaon, India
Payment – Payments India - Engineering /
Full-time /
Hybrid
About PayU 
PayU, a leading payment and Fintech company in 50+ high-growth markets throughout Asia, Central and Eastern Europe, Latin America, the Middle East and Africa, part of Prosus group, one of the largest technology investors in the world is redefining the way people buy and sell online for our 300.000+ merchants and millions of consumers. 

As a leading online payment service provider, we deploy more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day. 

Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here 

Responsibilities

    • Provide technical support to ensure the smooth operation of systems.
    • Troubleshoot issues and implement effective workarounds.
    • Collaborate with cross-functional teams to ensure high system availability and performance.
    • Monitor systems and proactively identify potential issues.
    • Document processes, solutions, and knowledge for future reference.
    • Continuously improve processes and procedures to enhance system reliability and efficiency.

Requirements

    • Required Experience is 3-7 Years.
    • Experience working with SQL / MySQL / MongoDB or any database and writing simple queries to get Data for debugging issues.
    • Must have hands on experience on L1/L2 support.
    • Knowledge on with any of the languages like JAVA, Python, PHP, Shell Scripting, Node.JS, JavaScript, UNIX/ LINUX etc.
    • Excellent analytical and logical thinking.
    • Quick troubleshooting and diagnosing skills.
    • Problem-solving and debugging skills.
    • Working knowledge of any programming language to DEBUG CODE. 8. Web-application / MOBILE debugging skills
About us
At PayU, we are a global fintech investor and our vision is to build a world without financial borders where everyone can prosper. We give people in high-growth markets the financial services and products they need to thrive. Our expertise in 18 high-growth markets enables us to extend the reach of financial services. This drives everything we do, from investing in technology entrepreneurs, to offering credit to underserved individuals, to helping merchants buy, sell and operate online. Being part of Prosus, one of the largest technology investors in the world, gives us the presence and expertise to make a real impact. Find out more www.payu.com 

Our Commitment To Building A Diverse And Inclusive Workforce 
As a global and multi-cultural organization with varied ethnicities thriving across locations, we realize that our responsibility towards fulfilling the D&I commitment is huge. Therefore, we continuously strive to create a diverse, inclusive and safe environment, for all of our people, communities and customers. Our leaders are committed to create an inclusive work culture which enables transparency, flexibility and unbiased attention to each and every PayUneer so they can succeed, irrespective of gender, color or personal faith. An environment where every person feels they belong, that they are listened to, and where they are empowered to speak up. At PayU we have zero tolerance towards any form of prejudice whether a specific race, ethnicity, or of persons with disabilities or the LGBTQ communities.