Head of Account Management (CEE)
Warsaw
Business Development – Account Management /
Hybrid
WHO WE ARE
Ovoko is transforming Europe’s €25B+ used car parts market - a massive, fragmented industry still largely offline. We connect 6,000+ scrapyard owners, car parts sellers and dismantlers with millions of buyers through our marketplace, SaaS and logistics platform, making it effortless to trade parts across borders. With over 35 million parts listed, we’ve grown into one of Europe’s fastest-scaling e-commerce companies, but the real opportunity lies ahead, as we build a real category-defining platform worldwide.
ABOUT THE ROLE
We are looking for an experienced Head of Account Management to lead and scale our international Account Management organization. In this role, you will take ownership of our existing business portfolio and ensure high engagement, retention, and growth of suppliers across multiple markets. You will build scalable processes, work closely with cross-functional partners, and develop a high-performing team that drives measurable commercial impact.
IN THIS ROLE, YOU WILL
- Partner with internal cross-functional stakeholders (Product, Support, Sales, Shipping) to ensure communications are relevant, personalized, and on-brand.
- Create a scalable scrapyard engagement model - we want to keep scrapyards engaged without having to scale the Account Management headcount linearly.
- Working hand in hand with Sales Ops and Product Marketing Manager create and implement the supplier lifecycle strategy.
- Grow and develop your team of Account Managers across multiple international markets.
WHAT WE’RE LOOKING FOR
- 5+ years in Account Management, Customer Success, or similar roles.
- 3+ years of people management experience in a fast-paced environment.
- Strong background in marketplaces or SaaS is a major plus.
- Proven experience managing and expanding a business portfolio through a team.
- Excellent stakeholder management and cross-functional communication skills.
- High sense of urgency
- Fluent in English
SALARY
We are open to discuss your salary expectations based on your competencies and experience.
PERKS AND BENEFITS
• B2B Contract
• Learning budget for your personal and professional growth
• Employee stock option plan
• Multisport card
• Flat organizational structure and a real opportunity to shape the “big picture”
• Close collaboration with talented, ambitious and cool colleagues
• Flexible working hours with remote work opportunities
