Account Manager - French Speaking (Demand Side)
Vilnius
Business Development – Account Management /
Full-time /
On-site
WHO WE ARE
Ovoko is transforming Europe’s €25B+ used car parts market - a massive, fragmented industry still largely offline. We connect 6,000+ scrapyard owners, car parts sellers and dismantlers with millions of buyers through our marketplace, SaaS and logistics platform, making it effortless to trade parts across borders. With over 35 million parts listed, we’ve grown into one of Europe’s fastest-scaling e-commerce companies, but the real opportunity lies ahead, as we build a real category-defining platform worldwide.
About the role
We’re looking for a B2B Account Manager to own a portfolio of business customers in the automotive space and drive sustainable growth and retention through structured account management. This role focuses on strategic relationship building, opportunity development, and risk management.
IN THIS ROLE, YOU WILL:
- Own and manage a portfolio of business customers with clear prioritization and a structured engagement plan.
- Take over newly activated customers and ensure a smooth handoff
- Drive revenue growth by improving customer activation, purchasing frequency, and category adoption; remove friction that limits repeat buying.
- Identify churn risks early, intervene proactively, and run structured reactivation for inactive customers; document root causes and recovery plans.
- Lead customer communication: outbound calls, discovery conversations, business reviews, and occasional on-site visits when justified.
- Translate customer feedback into actionable insights for internal teams (e.g., recurring blockers, process gaps, product improvements) with clear business impact.
- Maintain strong process discipline: track activities, outcomes, and follow-ups to ensure full visibility and consistent execution.
- Represent the company in the industry through key customer visits and participation in relevant events.
WHAT WE’RE LOOKING FOR:
- Experience in B2B account management, sales, or customer success (automotive or adjacent industries is a plus)
- Fluency in French and English languages
- Strong communication skills: confident in outbound calling, running meetings, and aligning stakeholders.
- Commercial mindset with the ability to identify and execute growth opportunities
- Analytical thinking: comfortable working with performance trends and prioritizing based on impact.
- High ownership and execution discipline; able to manage multiple accounts without losing structure
- Willingness to travel occasionally for key accounts and industry events.
SALARY
The offered salary for this position is 3100 - 3600 € (gross) per month. Please keep in mind that we are also open to discuss your salary expectations based on your competencies and experience.
PERKS AND BENEFITS
• Learning budget for your personal and professional growth
• Private health insurance
• Employee stock option plan
• Work from anywhere in the world for up to 30 days per year
• Close collaboration with ambitious colleagues & a real opportunity to shape the “big picture”
• Top-notch hardware and software (MacOS or Windows to choose from)
• Flexible working hours & remote work opportunities
• Pet-friendly office with collaborative spaces, chill zones, our own gym & a kitchen full of snacks and drinks
