Do you want to create content that’s clear, accessible and makes a difference to millions? Are you excited to be able to put users at the heart of everything you design? 

 

If so, we’re open to you. As a growing tech consultancy and a B Corp, we create user-centred solutions with purpose for our clients in government, healthcare and purposeful private sector clients. As a Content Designer, you’ll join an inclusive community to help progress your career while having a direct impact on millions of people, by crafting content that is clear, accessible and user centred. 

You’ll design content that helps users complete their goals. You’ll work with other user-centred design specialists, including user researchers and interaction designers, to help solve complex client problems. 

You’ll create content based on insights from user research and data, applying best-practice content design principles. You will make complex ideas and processes easy to understand.  

You'll ensure that work is carried out in accordance with Opencast's quality, environmental, and information security policies and procedures, as well as applicable customer policies, standards, and procedures while working on client.  

If you take more of a leadership role on projects, you may be more suited to our senior content designer role when we are advertising.

We’ll want you to demonstrate experience of designing content to meet user needs. You don’t need to have had the job title ‘content designer’ before.

In your CV and interview, please show how you have:

·       used content design to make complex ideas and processes easy to understand

·       planned and written content to meet evidenced user needs

·       ensured your work is inclusive and accessible

·       taken a supportive role in user research to test content

·       applied a style guide to your work.

As well as content design skills, there are essential core skills you’ll need to be a great consultant.

In the interview, please show how you have:

·       taken a methodical and considered approach to solving content problems

·       planned your own tasks, to achieve the objectives of your project

·       respectfully challenged decisions or solutions you don’t agree with.

In the interview, we’ll ask you to present a piece of work which demonstrates these experiences. We’ll also ask you questions based on these topics.

Some areas of experience are not essential but relevant to the role:

·       designing to UK government service standards

·       the Government Digital Service assessment process

·       using prototyping tools

·       working in agile delivery teams

·       information architecture

·       planning and facilitating workshops.

If you have any of this experience, please show it on your CV and we can talk about it in the interview. If you don’t have this experience please do still apply, as we can coach you in these areas if you join us.

Consultant salary range: £44,001 - £63,000