Head of Business Information Technology Operations
Poznań, Poland
OLX – Engineering /
Full-time /
Hybrid
WELCOME TO OLX
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We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otomoto, Property24.
Join OLX and see how far you can go.
As our Head of Business Information Technology (BIT), you will drive OLX's global IT Operations strategies and shared services across 8 markets.
The BIT team’s mission is managing business-critical services at scale. We are supporting internal tools that everybody at OLX is using. This puts our team at the very centre of a truly international organization.
The role will be based in Poland. You will report to the Global CIO and manage a team of 19 people, including 3 managers.
What will you be doing?
- Provide strategic leadership and direction for all aspects of BIT Operations across multiple geographical locations;
- Develop and implement a comprehensive BIT Operations strategy aligned with organisational objectives and priorities;
- Lead and mentor a team of IT managers and professionals, fostering a culture of collaboration, innovation, and excellence;
- Drive continuous improvement initiatives to optimise IT service delivery, efficiency, and effectiveness;
- Establish and maintain strong relationships with key stakeholders, senior management, and external partners to ensure alignment of BIT Operations with business goals;
- Define and communicate clear objectives, goals, and performance expectations for the BIT Operations team, and monitor progress against targets;
- Oversee budgeting, forecasting, and resource allocation for BIT Operations, ensuring cost-effective management of IT resources and expenditures;
- Champion best practices in IT service management, governance, and compliance, ensuring adherence to industry standards and regulatory requirements;
- Collaborate with cross-functional teams and synchronise with other IT teams to support IT-related projects and initiatives, including system upgrades, migrations, and deployments;
- Implement regular communication channels and collaborative platforms to facilitate information sharing and alignment across different BIT teams;
- Encourage cross-training, skill-sharing, and joint problem-solving initiatives to enhance collaboration and knowledge exchange between BIT teams;
- Represent the BIT Operations function in senior leadership meetings and strategic planning sessions, providing insights and recommendations to support decision-making;
- Drive a culture of continuous learning and development within the BIT Operations team, promoting skill-building and career advancement opportunities;
- Act as a spokesperson and advocate for BIT Operations both internally and externally, promoting the value of IT services and capabilities to stakeholders and customers.
What are we looking for:
- At least 5 years of management experience in the IT environment;
- Sound working knowledge of IT operations, systems, and developments;
- Experience with AWS, DNS, EMail systems, and SaaS Services (experience with Okta and ServiceNow would be nice to have);
- Good knowledge of other APIs and system integrations;
- Strong understanding of cloud best practices and experience implementing new standards and processes in Cloud environment;
- Systematic analytical and problem-solving approach, coupled with a sense of ownership and drive;
- Strong leadership and project management skills;
- A degree in Computer Science would be nice to have.
Why join OLX?
At OLX, we invest in ourselves and each other to reach our full potential. We avoid bureaucracy and empower our teams to innovate; with opportunities, training, and leadership behaviors a key focus for all. Our commitment to inclusion ensures we listen to a diverse range of voices when making decisions. And, we combine the spirit and agility of a startup with our global scale and the backing of Prosus, one of the largest consumer internet groups in the world.
Diversity, Equity and Inclusion at OLX
At OLX, we are committed to creating a diverse, inclusive, and authentic workplace. We strongly encourage people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations, religions, backgrounds, and experiences to apply.
If you are excited about this role, and your past experiences do not align perfectly with every criteria asked for in the job description, we would still like you to apply. You may be just the right candidate for this or other opportunities across the business, and we'd like to hear from you.
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