Talent Development Operations Specialist
Warsaw, Poland /
OLX Group – Human Resources /
WELCOME TO OLX
At OLX, we shape the future of trade to unlock the hidden value in everything.
We help people buy and sell cars, find housing, get jobs, buy and sell household goods, and much more, all via our network of trading platforms. Our 10,000 colleagues help to serve 300 million people around the world every month, through 20 well-loved local brands such as OLX Autos, Otomoto, and Property24.
What you will be doing:
Responsible for setting up, maintaining, and developing OLX Group’s learning experience system My Academy 2.0 (LXP: Degreed and LMS: Learn Upon)
-Acts as a super user for L&D/talent systems and platforms (mainly My Academy 2.0)
-Provide education and support to employees and managers on the use of the Learning/Talent tools
-Work with Prosus, My Academy team to proactively resolve ongoing system improvements and introduce new features as and when needed
-Train administrators from functions who will be creating courses and managing the programs for their respective teams
-Leads the effective implementation and ongoing maintenance of the LXP/LMS and all supporting tools, content, technologies, roles, users, security, internal system notifications, and other instructional technology user accounts
-Manages the testing and evaluation of new features and tools that integrate with the LXP/LMS by facilitating and managing vendor vetting and training
-Creates systems and workflows to ensure that all course resources are properly set up and available
-Establishes and configures the LXP/LMS, including new courses
-Utilizes project management to ensure successful development/implementation of course tools within the LXP/LMS
-Tracks usage of the learning management system features to provide reports on trends
-Facilitates the escalation of and resolution of IT issues connected to the learning management system and/or external tools
-Identifying opportunities to utilize the learning management system to streamline processes and enhance the learning culture at OLX
Work with the Finance and HR effectiveness team to plan and track spending against the L&D global budget
Review and process engineer the end-to-end vendor management process which includes vendor registration, contract, and vendor payments for global projects
Administer learning platforms like ACG, Pluralsight, Oreilly etc as an administrator
Preparing and analyzing program/initiative data around participation and course feedback with exceptional attention to detail and accuracy; identifying and proposing areas for improvement
Managing reporting around learning tools in terms of utilization and engagement of participants
Collaborating with the People Analytics team in order to maintain the L&D dashboard
Responding to employee queries and fielding to other team members as appropriate ( via Service Now ticketing, My Academy, or others)
Assisting with both Talent Development and companywide projects and initiatives related to employee capability building
Participate in efforts to improve data integrity, standardization, and automation of the Learning process by proactively sharing ideas and suggestions
Maintain and develop OLX group GROW site and track site analytics, identify improvement opportunities for the best UX
Who we’re looking for:
4+ years of previous LD/HR/IT or other relevant projects/platform management/ operational experience role in a big organization
Customer Service Oriented: Able to ask questions to understand customer needs: respond quickly, efficiently, accurately, and in accordance with OLX guidelines.
Strong computer skills, proficiency in the use of Google Suite or Microsoft Office programs, especially Ms Office, (excel is a must), has a natural curiosity to play around with platforms and suggest optimization when needed
Strong project management and communication skills, both written and verbal
Analytical and detail-oriented with an ability to handle multiple projects in a fast-paced environment
Ability to positively interact with multiple levels within the organization
Large-scale complex and multi-geo/language programs implementation experience would be beneficial [creating deployment plans with various and diverse stakeholders and customer groups
Self-managing and able to work with multiple stakeholders and requests from within the team, curious, willing to ask for help, look around not wait to be told every step of the way
Should be able to prioritize work based on expected delivery and timelines
What we’ll give you:
Driver seat for the major initiatives for building the business
Opportunity to work in a highly charged environment with some of the best minds in the industry
Exposure to the global product environment
Competitive & healthy environment
Why join OLX?
At OLX, we unlock value in our people. We invest in ourselves and each other to reach our full potential. We avoid bureaucracy and empower our teams to innovate; with opportunities, training, and leadership behaviors a focus for all. Our commitment to inclusion ensures we listen to a diverse range of voices when making decisions. And, we combine the spirit and agility of a startup with our global scale and the backing of Prosus, one of the largest consumer internet groups in the world.
We also unlock value for our stakeholders. We are proud of the positive contribution we make to our planet, by enabling more conscious consumption and helping the world make the most of its limited resources through more efficient trade.
And last but not least, we love to unlock value for our customers. Every single month, over 300 million people use our platforms to easily, safely, and conveniently find their perfect home, buy or sell a car, find a great job, sell things they no longer need, or strike a great deal on something they need. And we help thousands of entrepreneurs and businesses find their customers too.
Diversity, Equity and Inclusion at OLX
If you do not meet every single requirement for this role, we would still encourage you to apply. At OLX, we are committed to creating a high performing diverse, inclusive and authentic workplace, we know that we get the best results when we have the broadest range of knowledge, backgrounds, and experiences in our team, and we believe you are at your best when you can bring your whole self to work.
So, if you are excited about this role, but your past experiences do not align perfectly with every criteria asked for in the job description, we would still like you to apply. We strongly encourage people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations, backgrounds, and experiences to consider applying for this role. You may be just the right candidate for this or other roles in our business, and we'd like to hear from you.
We will strive to accommodate all necessary adjustments to support your interview success - please speak to your recruiter about any of these requirements.
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