Fraud Prevention Specialist Storia.ro
Bucharest, Romania
Storia – Operations /
Full-time /
Hybrid
WELCOME TO OLX
At OLX, we work together to build a more sustainable world through trade.
We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its well-loved consumer brands including OLX, Otodom, Property24.
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We are looking for a Fraud Prevention Specialist (f/m) in our amazing OLX Hub in Bucharest.
Your opportunity...
As a Fraud Prevention Specialist for OLX, you will deal with preventing and stopping fraud situations that may appear on the site, offering our clients and users a safe environment in which they can transact or buy goods and services.
...at OLX Group Romania
In Romania, 200+ people are working for OLX, Storia.ro, and Autovit.ro. We currently have a hybrid type of work model, working both from home or from our cozy office located in the center of Bucharest. OLX is the leader of the classifieds market, helping millions of people make the smart choice every day – creating more space at home, repairing a broken pipe, or, just like you, finding the best job. Storia.ro, our real-estate platform, helps people find the place they can call home – for a while or forever. Autovit.ro is the market leader in the auto classifieds industry, connecting drivers to the car that will take them where they need and want to be
What responsibilities will you get when working with us?
- Prevent and stop situations of fraud, abuse, and other scenarios with a negative impact on customers;
- Identify high-risk behaviors and situations for the company's customers and act quickly;
- Report current situations, suggestions, and areas for improvement in preventing and stopping fraud (rules, filters, necessary tools);
- Maintain and continuously update safety standards;
- Show constant interest in trends, new schemes, market checks and testing;
- Collaborate closely with the teams responsible for content quality and customer support to adapt the customer's sales and buying experience, according to their needs and expectations;
- Collaborate closely with local authorities;
- Be involved in the full flow of solving a fraud situation directly or through colleagues in the customer support department.
What will you need to be successful in this role?
- High-school degree or university student in progress;
- Strong ability to find patterns, trends, and critical thinking skills to analyze the entire picture to identify fraud;
- Proactive attitude in identifying areas of risk;
- Attention to detail, organization, and comfortable operating within ambiguity;
- Good communication skills;
- Desire to continually learn, adapt, and work in a fast-paced environment;
- Good level of English - B1/B2;
- Experience using Microsoft Office/Google Suite products;
- Willingness to work in shifts, weekends, and holidays.
What can you expect from us and what do we offer?
- The opportunity to work for the leading classifieds brands, a place that takes the best out of being a global company and bringing a nice local flavor;
- A desk in a beautifully designed office in the center of Bucharest, close to some of the best coffee shops and brunch places. However, the job will be remote during the pandemic, for obvious reasons;
- Continuous investment in your development, through trainings. Also, the chance to connect for advice and inspiration to other professionals from all over the world;
- Complex compensation package (annual performance-based bonus, medical insurance, flexible benefits compensation);
- Friendly, curious, and driven colleagues who get stuff done and consider that enjoying the ride is far more important than rules and hierarchies;
- Cake. Or other gifts. We like to get creative about them.
Why join OLX?
At OLX, we invest in ourselves and each other to reach our full potential. We avoid bureaucracy and empower our teams to innovate; with opportunities, training, and leadership behaviors a key focus for all. Our commitment to inclusion ensures we listen to a diverse range of voices when making decisions. And, we combine the spirit and agility of a startup with our global scale and the backing of Prosus, one of the largest consumer internet groups in the world.
Diversity, Equity and Inclusion at OLX
At OLX, we are committed to creating a diverse, inclusive, and authentic workplace. We strongly encourage people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations, religions, backgrounds, and experiences to apply.
If you are excited about this role, and your past experiences do not align perfectly with every criteria asked for in the job description, we would still like you to apply. You may be just the right candidate for this or other opportunities across the business, and we'd like to hear from you.
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