Telesales Client Advisor (Parts)
Bucharest, Romania
OLX – Sales /
Full-time /
Hybrid
We are looking for a Telesales Client Advisor (f/m) in our amazing OLX Hub in Bucharest.
As a Telesales Client Advisor for OLX Autos, you will be at the forefront of the Auto market,
empowering our users and prospects with the best solutions to reach their clients in the Cars domain.
In Romania, we are 100+ people working for OLX,Storia.ro, andAutovit.ro. Currently from home, but
usually from our cozy office in the center of Bucharest. OLX is the leader of the classifieds market,
helping millions of people make the smart choice every day – creating more space at home, repairing a
broken pipe, or, just like you, finding the best job. Storia.ro, our real-estate platform, helps people find the
place they can call home – for a while or forever. Autovit.ro is the market leader of the auto classifieds
industry, connecting drivers to the car that will take them where they need and want to be.
A typical day at OLX Autos, in the role of Cars Telesales Client Advisor, could include:
- Contacting potential or existing customers to advise them about our services;
- Answering questions about the products/ services or the company;
- Asking questions to understand customer requirements and close sales;
- Direct prospects to the field sales team when needed;
- Enter and update customer information in the database;
- Take and process orders in an accurate manner;
- Keep records of calls and sales and note useful information.
What will you need to be successful in this role?
- Have proven experience as a Telesales Client Advisor/Telesales Representative or other sales/customer service role;
- Have good knowledge of relevant computer programs (e.g. CRM software) and telephone
- systems;
- Possess the ability to learn about products and services and describe/explain them to prospects;
- Show excellent communication and interpersonal skills;
- Act cool-tempered and able to handle rejection;
- Have outstanding negotiation skills with the ability to resolve issues and address complaints.
What can you expect from us and what do we offer?
- The opportunity to work for the leading classifieds brands, a place that takes the best out of being a global company, and brings a nice local flavor;
- A desk in a beautifully designed office in the center of Bucharest, close to some of the best coffee shops and brunch places;
- Continuous investment in your development through training. Also, the chance to connect with advice and inspiration from other professionals from all over the world;
- Complex compensation package (monthly performance-based bonus, medical insurance, flexible benefits compensation);
- Friendly, curious, and driven colleagues who get stuff done and consider that enjoying the ride is far more important than rules and hierarchies;
- Cake. Or other gifts. We like to get creative about them.
Diversity, Equity, and Inclusion at OLX
We would still encourage you to apply if you still need to meet every requirement for this role. At OLX, we are committed to creating a high-performing, diverse, inclusive, and authentic workplace. We know that we get the best results when we have the broadest range of knowledge, backgrounds, and experiences in our team, and we believe you are at your best when you can bring your whole self to work.
So, if you are excited about this role, but your past experiences align differently with every criterion asked for in the job description, we would still like you to apply. We strongly encourage people of all races, ethnicities, disabilities, ages, gender identities or expressions, sexual orientations, backgrounds, and experiences to consider applying for this role. You may be the right candidate for this or other roles in our business, and we would like to hear from you. We will strive to accommodate all necessary adjustments to support your interview success - please speak to your recruiter about any of these requirements.
OLX (OLX consists of OLX Global B.V. and its affiliated companies) will handle your data with care and will process your data to assess your fit for the position you are applying for. You can give your consent (optional) to allow us to store your data for up to 12 months after the application process. So that in case you are not fit for the role at stake, we can consider you for other suitable roles. Please refer to our Privacy Statement to find out more about how your application data will be processed.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
