Customer Technical Engineer

Jerusalem, Israel
Product & Project Management – Project / Program Management /
Full time /
Hybrid
Mobileye changes the way we drive, from preventing accident to semi and full autonomous vehicle. If you are excellent, bright, hands-on person with passion to make a difference come to lead the revolution!
Mobileye is looking for Customer Technical Engineer for a challenging position in managing the latest advanced driving assistance systems (ADAS) and autonomous vehicle (AV) products for various automotive companies.

What will you do:

    • Serve as subject matter expert and technical engineer for Mobileye ADAS and AV products in front of customers.
    • Technical work with internal teams to advance customer issue resolution and follow up on issues.
    • Gather and analyze customer feedback to understand their needs, preferences, and challenges.
    • Support and follow versions and delivery of new versions to customers. Ensure the Mobileye core product requirements align with customer needs and requirements.
    • Work collaboratively with Marketing, Sales, Product, Algorithmic Engineering teams.
    • Actively help improving development processes across different departments.
    • Joint work with lead car manufacturers, including joined workshops, test drives and functional tuning (including on site support).
    • Build and maintain excellent customer relationships.

All you need is:

    • B.Sc. in Computer Science or a related engineering field - Must
    • Proven experience in customer-facing positions - Must
    • Ability to deep dive in Mobileye advanced algorithms.
    • Experience in SW development and understanding of SW development life cycle  – Advantage.
    • Excellent problem-solving, organizational and analytical skills, with proven ability to take initiative and build strong and productive relationships.
    • Excellent communication and management skills.
    • Experience in managing products or programs - Advantage
    • Knowledge in project lifecycle - Advantage
    • Fluent English and Hebrew - Must
Mobileye changes the way we drive, from preventing accidents to semi and fully autonomous vehicles. If you are an excellent, bright, hands-on person with a passion to make a difference come to lead the revolution!