Customer Technical Specialist
Jerusalem, Israel
Product & Project Management – Project / Program Management /
Full time /
Hybrid
Mobileye changes the way we drive, from preventing accident to semi and full autonomous vehicle. If you are excellent, bright, hands-on person with passion to make a difference come to lead the revolution!
Mobileye is looking for Customer Technical Specialist for a challenging position in managing the latest advanced driving assistance systems (ADAS) products for various automotive companies.
What will you do:
- Serve as technical Specialist for ADAS features utilizing Mobileye's vision technology.
- Serve as a trusted advisor for customers.
- Technical work with internal teams to advance customer issue resolution and follow up on issues.
- Technical work on customer interfaces and data, compared to internal interface and algorithmic data.
- Gather and analyze customer feedback to understand their needs, preferences, and challenges.
- Support and follow versions and delivery of new versions to customers. Ensure the Mobileye core product requirements align with customer needs and requirements.
- Work collaboratively with Marketing, Sales, Product, Algorithmic Engineering teams.
- Actively help improving development processes across different departments.
- Joint work with lead car manufacturers, including joined workshops, test drives and functional tuning (including on site support).
- Build and maintain excellent customer relationships.
All you need is:
- B.Sc. in Computer Science or a related engineering field - Must
- Proven experience in customer-facing positions - Must
- Excellent problem-solving, organizational and analytical skills, with proven ability to take initiative and build strong and productive relationships.
- Excellent communication and management skills
- Experience in SW development and understanding of SW development life cycle – Advantage
- Experience in managing products or programs - Advantage
- Knowledge in project lifecycle - Advantage
- Fluent English and Hebrew - Must
Mobileye changes the way we drive, from preventing accidents to semi and fully autonomous vehicles. If you are an excellent, bright, hands-on person with a passion to make a difference come to lead the revolution!
