Principal UX Designer

Remote, US
Product – Product /
At Matter Labs, we believe freedom drives progress and prosperity. We don’t see ourselves as a company, but as a team aligned around a single mission: to advance personal freedom for all (see ZK Credo).

To achieve this goal, we’re building zkSync — a credibly neutral, fully open source technology stack and network on top of Ethereum, which is owned and governed by its community. We use advanced cryptography called zero-knowledge proofs to scale Ethereum infinitely without compromising on security or decentralization. With a world-class team, a community of over 1M supporters across Twitter + Discord, and hundreds of millions $ in funding, we have abundant resources to accomplish the mission.

The Role

We are seeking a highly skilled Principal UX Designer to tackle complex, ambiguous design challenges within the web3 space, with the aim of promoting mass adoption of blockchain technologies.

In this role, you will collaborate closely with ecosystem partners, engineers, product managers, business development, and senior leadership through the strategy, design, and development lifecycle.

This position is critical to our mission and will significantly influence the strategy to establish zkSync as the top choice for developers and end-users.

What You'll Be Doing

    • Re-imagine what user experience in web3 should be and define a strategy to achieve this vision
    • Foster a user-centric design culture by sharing best practices, conducting user research/interviews and influencing product strategy
    • Provide leadership and design direction, influencing across teams and offering insightful, detailed, and actionable design feedback
    • Collaborate closely with engineering teams to gain buy-in and alignment on deeper protocol and platform-level changes that will enable the vision of excellent UX
    • Develop and prioritize initiatives and establish a clear roadmap with desired outcomes
    • Inspire your team and stakeholders

What We Look For in You

    • 6+ years of UX and design experience, with a broad portfolio showcasing your work
    • Strong technical understanding of distributed systems and blockchain technology
    • Previous experience in web3 or blockchain-related companies/projects with high-conviction opinions of the biggest opportunities to improve web3 UX (bonus if you have solutions!)
    • Proven ability to thrive in ambiguity and deliver creative solutions
    • Hands-on and capable of delivering designs, mockups and prototypes  to large groups
    • Track record of focusing on outcomes even when opinions are divergent and bringing value to businesses
    • Exceptional attention to detail with a relentless focus on getting things done
    • Experience in leading with influence, inspiring others to follow best practices, and delivering real value to customers
    • Excellent communication skills, both written and verbal, when speaking to founders, community members, or executives

Nice to Have

    • Experience at a fast-moving startup known for strong UX/design
Working at Matter Labs

At Matter Labs, you have the freedom to work how you want, when you want, and from where you want. All positions are 100% remote (with optional travel to team and/or industry events). We operate in lean and nimble teams, with no time tracking and minimum bureaucracy. We move fast. Only results matter. We will provide you with everything you need to learn, grow, and be productive.

Our results-only environment means anyone who believes in our mission can join us, regardless of background, sexual orientation, race, gender, and age. Both our team and community are made up of people from diverse backgrounds. That's why, out of politeness and respect, we refrain from opinions on politics, religion, or sex at the workplace.

We designed our culture around the tenants of freedom and ownership. This ethos will underpin our positive-sum community as we evolve toward full decentralization.

If this role resonates with you, apply now for prompt feedback.

Read more about working at Matter Labs here.

Important: We are remote-first, operating in the timezones between UTC-5 (Latam and Atlantic Coast) to UTC+7 (South-East Asia).

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