People Operations Lead, US
Remote, US
Operations – HR /
FTE /
Remote
At Matter Labs, we believe freedom drives progress and prosperity. We don’t see ourselves as a company, but as a team aligned around a single mission: to advance personal freedom for all (see ZK Credo).
To achieve this goal, we’re building zkSync — a credibly neutral, fully open source technology stack and network on top of Ethereum, which is owned and governed by its community. We use advanced cryptography called zero-knowledge proofs to scale Ethereum infinitely without compromising on security or decentralization. With a world-class team, a community of over 1M supporters across Twitter + Discord, and hundreds of millions $ in funding, we have abundant resources to accomplish the mission.
We’re looking for a U.S. People Operations Lead to lead People initiatives with a focus on U.S. employees. Your initial focus will be setting up best-in-class benefits, policies and compliance for U.S. employees, while partnering with our Global People Operations Manager to ensure employees are treated equitably across the globe. As part of the role, you’ll help with employer branding for both talent attraction and employee retention, demonstrating why Matter Labs is a great place to work, from both a benefits and employee experience perspective. As this role evolves, you will take a bigger role partnering with our Business teams across all HR/People tasks including HRBP and Employee Lifecycle/Engagement responsibilities.
Overall, we’re looking for someone excited about being in a fast paced generalist People role with expertise in U.S operations. This position offers a unique opportunity to directly impact our culture and values (the “what”) through implementing/communicating new initiatives (the “how”), ensuring employees feel Matter Labs is an exceptional place to work. You will report directly into our COO and partner closely with People Program Managers, our Global People Operations Manager, People Operations Coordinator, and Employment Counsel.
What You'll Be Doing
- For the U.S. Benefits/Policies, your focus will be on managing the U.S. HR Benefits/Policies & compliance for currently 30+ employees across 20+ states. It’s important for us to offer top tier, competitive benefits, and from an employer branding perspective, we want to make sure to showcase it both internally to employees and externally to candidates.
- Sample US Benefits/Policies projects include ensuring U.S. Handbook is updated with legal compliance across federal and state guidelines (other examples: 401K, healthcare, harassment training, visa and relocation, employer branding, etc.)Once we’ve established best in class U.S. Benefits/Policies, this role will expand to include more HRBP and Employee Lifecycle/Engagement responsibilities.
- For HRBP, the focus will be on general HRBP duties for our Business teams and building trust with stakeholders. Sample HRBP projects include Performance Management (promotion recommendations, PIP, terminations), Leveling Framework improvements, Manager/Employee training and development, internal communication and rollout of new policies.
- For Employee Lifecycle/Engagement:the focus will be on program managing several initiatives to ensure employees are engaged and continue to develop. Sample Employee Lifecycle/Engagement projects include Team Offsites, rollout and analysis of bi-annual Employee Engagement Surveys, rolling out OKRs.
- Across all of these focuses, you’ll need to be a best-in-class communicator — both internally and externally, across various mediums (we use Notion, Slack, GSuite).
What We Look For in You
- Demonstrated experience in HR/People roles (ex. Leadership, HRBP, Generalist, Operations, Program Manager) and U.S. employee expertise
- Experience on HR/People team at a rapidly scaling startup
- Aligned with our values: growth mindset, positivity mindset, ownership mindset, collaborative working style, low ego, high agency, high curiosity
- Expert communicator and storyteller. Proficiency in English required
- Excellent influencing skills - able to manage up (senior leadership) or down (all employees) in the organization - to win hearts and minds
- Passionate about creating a positive employee experience
- Thrives on variety and adept at switching contexts
- Self-starter who can respond to problems independently and proactively providing solutions/outcomes
- Enjoys strategic problem solving and comfortable with hands-on execution
- Ability to work collaboratively in a fast-paced environment, maintaining strong organization and attention to detail
- Skilled in building strong stakeholder relationships to secure buy-in for change
- Empathetic and capable of managing sensitive information/situations with discretion
- Passion for emerging technologies and creative problem-solving in decentralized systems
- Eagerness to stay updated with tech trends and ability to adapt to new technology
Working at Matter Labs
At Matter Labs, you have the freedom to work how you want, when you want, and from where you want. All positions are 100% remote (with optional travel to team and/or industry events). We operate in lean and nimble teams, with no time tracking and minimum bureaucracy. We move fast. Only results matter. We will provide you with everything you need to learn, grow, and be productive.
Our results-only environment means anyone who believes in our mission can join us, regardless of background, sexual orientation, race, gender, and age. Both our team and community are made up of people from diverse backgrounds. That's why, out of politeness and respect, we refrain from opinions on politics, religion, or sex at the workplace.
We designed our culture around the tenants of freedom and ownership. This ethos will underpin our positive-sum community as we evolve toward full decentralization.
If this role resonates with you, apply now for prompt feedback.
Read more about working at Matter Labs here.
Important: We are remote-first, operating in the timezones between UTC-5 (Latam and Atlantic Coast) to UTC+7 (South-East Asia).
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