People Operations Coordinator

EU /
Operations – HR /
/ Remote
At Matter Labs, we are building zkSync: a zero-knowledge rollup (ZK-rollup) Ethereum Layer 2 scaling solution. Our mission is to accelerate the mass adoption of crypto for personal sovereignty. zkSync’s core technology – an EVM-compatible ZK-rollup – is designed to scale Ethereum without degrading its decentralization or security. 

Across all hires at Matter Labs we look for signals that a candidate will thrive in a culture like ours – where we value freedom, an ownership mindset, and excellence. 

We’ve raised a total of $458 million to help us achieve this mission from investors such as Blockchain Capital, Dragonfly Capital, LightSpeed Venture Partners, Variant, Andreessen Horowitz (“a16z”), and many more. This includes $200 million dedicated to an ecosystem fund coming from BitDAO.

We’re driven by our mission and guided by our values, the most fundamental of which is freedom. That’s why we’ve decided to release zkSync 2.0 under MIT Open Source at the Fair Onboarding Alpha milestone. Open-sourcing zkSync 2.0 will give the ecosystem the freedom to view, to modify, and to fork the code. This will be the first time a general-purpose ZK-rollup is fully open-sourced. For the latest updates check out our Twitter.

The Role

As the People Operations Coordinator, you are often the first line of support for our employees. You build and manage employee-facing content about People Programs, policies and benefits, coordinate team events and celebrations, and generally function as the supportive glue on the People team.  Your responsibilities will widely vary but will include.

Responsibilities

    • Provide frontline support to our multi-cultural team of 100+ around the world. 
    • Take ownership and use critical thinking to find the root cause of employees’ queries and strive to solve them quickly.
    • Coordinate Employee Onboarding Experience (Welcome Gift / Swag) and also manage
    • Seek opportunities to add value to our employee experience through process improvement and clear expectation setting
    • Document and maintain process procedures for the People Operations team and self-service resources for all employees
    • Provide support for ad-hoc and routine projects across the People Team
    • Responsible for ensuring our employee records and systems are up-to-date and compliant at all times

Your Profile

    • Would be ideal for a recent graduate or 2nd role in business or human relations and/or 2+ years of experience in a fast-paced administrative role
    • Impeccable judgment and ability to handle confidential information
    • Ability to demonstrate ethical and professional conduct at all times
    • Excellent communication skills, both written & verbal
    • Comfortable with the use of multiple technical platforms and the ability to learn new systems quickly
Working at Matter Labs

You will receive highly competitive compensation and stock options. The roles are fully remote, but you are welcome to work from one of our offices, or a co-working space of your choice. We operate in small, focused teams, with no time tracking and minimum bureaucracy. Only results matter. We will provide you with anything you need to learn, grow, and be productive.

When working at Matter Labs, it is critically important that our goals and values (freedom, ownership mindset, and excellence) align. Building a globally transformative product, we value diversity of thought, and believe that diversity of thought comes from a range of backgrounds. We welcome applicants across the spectrum of race, gender, ethnicity, culture, sexual orientation, age, religion, spirituality, identity and experience.

Apply now if this role sounds of interest and we aim to get back to you as soon as possible.