Revenue Operations Manager (f/m/d)
Esslingen
Strategy & Growth – Strategy /
Full-time /
Hybrid
Be bold, think big and grow with us!
We are one of the fastest growing B2B scale-ups in Germany, creating real value for the engineering industry. With our software, we are setting a new standard in the spare parts business, enabling comprehensive market transparency for the first time. To achieve this, we challenge the status quo every day and support our employees in actively shaping their careers and pushing their own boundaries. Become part of a team that can't be stopped, that overcomes challenges together and celebrates success together.
Be part of our success story and join us as Revenue Operations Manager (w/m/d)
Change is everywhere; real-world problems are interdependent and interdisciplinary. Consequently, also MARKT-PILOT needs to manage the entire revenue cycle as an integrated whole. This must be done before, during, and after the transaction. The exciting role of Revenue Operations encompasses this entire process and, concentrates on the complete customer journey, including Marketing, Sales and Customer Success to boost our exciting growth journey.
Are you ready? Join the crew! 🚀
Your Mission
- Go-To-Market: Play a pivotal role in aligning our GTM regions and assisting in relevant GTM approaches. Provide quantitative insights to support country heads, and developing new sales approaches.
- Customer Journey Management: Work along the entire customer journey and own process-relevant tasks and customer touchpoints to ensure that we deliver outstanding results within the right timeframe and that we create scalable structures in our fast-evolving company.
- Sales Process Development: Develop and implement standardized sales processes, ranging from lead generation to deal closure and execution.
- KPI Development: Sharpen our KPI development for all customer-facing departments to measure performance at each sales funnel stage, including all of our customer success phases.
- Technology Stack: As a super admin of HubSpot, Vitally, and Mixpanel, you will not just formulate strategies but also execute them in our technological environment.
- Customer Journey Progress Analysis & Enablement: Conduct in-depth analysis and benchmarking of sales, marketing & customer success progresses and identifying strategic areas for improvement. Propose process adaptations and create, if needed, trainings according to the needs of the GTM organization.
- Knowledge Exchange: Moderate a global platform (Confluence) for the exchange of best practices, market insights, and competitor intelligence.
Your Skills
- You have a degree in business administration, economics or a related field.
- You have 1-3 years of experience in Revenue Operations, Sales Consulting, Sales-, Marketing-, or Customer Success Operations.
- You have a good knowledge of CRM Systems (such as HubSpot) and their interplay with other relevant technologies, such as Customer Success Tools.
- You have demonstrated experience in leading and successfully completing projects by collaborating with international teams.
- You are ambitious, motivated and detail oriented.
- You have a hands-on mentality.
- You have a conceptual, analytical and structured way of working.
- You have a start-up mentality: continuous improvement is important to us.
- You have professional experience in a start-up or scale-up, ideally.
- You are fluent in English and German.
Your Benefits
- Fail fast, learn faster: Feedback is exactly what it should be, an integral part of your work with us. You will have the opportunity to grow and develop every day.
- Travel by train: MARKET PILOTS also travel by train ;-) We subsidise your monthly German rail pass and there are company bicycles for those who prefer two wheels.
- Crew Love: Look forward to regular team events, joint yoga sessions, relaxing gaming sessions, MARKT-PILOT merchandise and inspiring co-pilots.
- Stay healthy: With a discounted WELLPASS membership and healthy snacks, you can recharge whenever you need to.
Fly with us. Become a MARKT-PILOT now!
