Principal Product Designer - US
Chicago
Product – Product Design /
Full-time /
Hybrid
Be bold, think big and grow with us!
We are one of the fastest growing B2B scale-ups in Germany, creating real value for the engineering industry. With our software, we are setting a new standard in the spare parts business, enabling comprehensive market transparency for the first time. To achieve this, we challenge the status quo every day and support our employees in actively shaping their careers and pushing their own boundaries. Become part of a team that can't be stopped, that overcomes challenges together and celebrates success together.
Are you ready? Join the crew! 🚀
As our Principal Product Designer, you are not here to just "do the UI" - you are here to lead. This is a high-leverage Strategic Individual Contributor role designed to turn our product experience into a durable competitive advantage. You will act as a peer partner to Product Management and Engineering, transforming complex enterprise data into clear, trusted, and habit-forming journeys. You will start by redefining our core Pricing workspace, but your mandate is broader: to identify, validate, and shape the future workspaces that Markt Pilot will conquer next.
What we expect you to own and run with:
- Own the Experience Strategy: You define the end-to-end vision for our most critical workflows (starting with Pricing). You move beyond "screens" to design behavioral loops - from Onboarding to First Success to Habit - ensuring customers adopt our solution consistently with minimal training.
- Make Trust Tangible: In an AI-driven environment, trust is the product. You will design the "trust vocabulary" of our system - establishing how we communicate confidence intervals, risk tradeoffs, and data transparency so users understand not just what to do, but why they should trust the recommendation.
- Tackle the "Hard Problems": You personally take on the most ambiguous and complex design challenges. You shape the decision-making workflows where governance and high-consequence actions intersect, providing patterns and principles that enable the rest of the team to move fast.
- Drive Adoption via Insight-to-Action: You own experience-oriented analytics. You partner with PMs to convert behavioral signals into roadmap changes, ensuring that design decisions are driven by evidence and focused on reducing time-to-value.
- Shape the Future Product Portfolio: You are a key strategist in deciding "what's next." Through deep user research and "day-in-the-life" analysis, you will identify adjacent problem spaces and help define the strategy for new workspaces, ensuring we expand based on genuine user needs.
- Champion the Customer: You maintain a direct line to our users. You validate workflows, test hypotheses, and synthesize qualitative and quantitative insights to act as the continuous, evidence-based voice of the customer within the leadership team
Which boxes you need to check:
- Strategic Seniority: You have significant experience (Senior/Principal level) in Product Design within complex B2B Enterprise SaaS or Decision-Intelligence environments.
- Outcome over Output: You don't measure success by the number of features shipped, but by adoption depth, time-to-value, and customer retention.
- Complexity Wrangler: You thrive in ambiguity. You know how to take heavy data sets and complex logical flows and simplify them into intuitive, human-centric narratives.
- Visual & System Thinker: You can zoom out to design the architecture of a multi-workspace platform, and zoom in to perfect the micro-interactions that build trust.
- Data Fluency: You are comfortable looking at retention cohorts and usage funnels. You use data to prove your design thesis.
- Leadership without Authority: You know how to influence roadmaps and align stakeholders (PM, Eng, C-Level) through compelling storytelling and irrefutable user evidence.
- You are fluent in German and English.
Why MARKT-PILOT:
- Inspiring Team Culture: Enjoy regular team events, modern downtown Chicago offices, and a dynamic work environment that fosters innovation and collaboration.
- Flexible Working Hours: Enjoy the freedom to design your workday with flexible hours and a hybrid work option, allowing you to balance time between home and our vibrant downtown Chicago office.
- Generous Paid Time Off: Recharge with 25 paid vacation days each year to relax, explore, or focus on personal growth.
- Sick Leave: We care about your health and well-being. In alignment with Chicago’s Paid Sick Leave Ordinance, you will receive 5 day of sick time per year to be used
- Transit Benefits: Simplify your commute with our Transit Benefits Program, which provides subsidies for public transportation.
- Divvy Annual Subscription: Love a green commute? Enjoy a free Divvy bike share subscription, making it easy and eco-friendly to get around.
- Comprehensive Benefits Package: We offer premium medical plans, including dental, vision, and life insurance, so you can focus on what matters most.
- Financial Support: Benefit from a 5% 401(k) match and an annual Learning and Development budget to support your professional growth.
- Supportive Parental Leave: Take advantage of 3 months of paid parental leave to be there for your loved ones when they need it the most.
Our MARKT-PILOT DNA.
The best thing about working at MARKT-PILOT? Our people.
Piloteers are bold, think creative and bring diversity to our crew. We are driven by an entrepreneurial spirit, by the purpose of our work and we are empowered by the motivation we get from supporting each other. Together, we are revolutionizing an entire industry and activating not only the full potential of manufacturers, but our own as well!
At MARKT-PILOT, we are looking for top talent - people who want to take ownership, unleash their entrepreneurial potential, and really get things moving. We know that talent comes in a variety of shapes - the broad range of backgrounds, skills, experiences, and expertise in our crew is the fuel for our rapid growth 🚀.
Working at MARKT-PILOT means working with:
🧑🚀 Zero gravity: Explore your talents, leverage your strengths, grow with us, and become a game changer by helping to solve one of the biggest problems our customers are facing today. Nothing can stop us; we are ready to take off and excited about the journey ahead of us - we will fly high right up to the sky (and even higher) to fulfill our purpose.
🌍 Zero stereotypes: At MARKT-PILOT, there is no room for stereotypes. Come as you are and help us in building a brave and colorful crew. You will work among inspiring co-pilots, visionary leaders, being able to be your authentic self. We offer you a safe space to share your opinion, learn from mistakes & feedback and ask questions at any time.
♾️ Zero limits: We are committed to our mission and trust in our piloteers. On the journey to reach our ambitious goals it is important to us that we don’t restrict you, but encourage creative thinking, entrepreneurial behavior and push innovative ideas.
