Product Operations Specialist (f/m/d)
Stuttgart
Product – Product Management /
Full-time /
Remote
Be bold, think big and grow with us!
We are one of the fastest growing B2B scale-ups in Germany, creating real value for the engineering industry. With our software, we are setting a new standard in the spare parts business, enabling comprehensive market transparency for the first time. To achieve this, we challenge the status quo every day and support our employees in actively shaping their careers and pushing their own boundaries. Become part of a team that can't be stopped, that overcomes challenges together and celebrates success together.
As our Product Operations Specialist (f/m/d), you act as the "force multiplier" for our Product Organization. You aren't just managing tools; you are building the underlying operating system that allows our Product Managers to focus on strategy and discovery rather than administration. You will build the bridges between data, process, and people, ensuring that as Markt Pilot scales, the quality of our decision-making, customer centricity and innovation culture scales with it.
What you'll do
- Architect the "Golden Path": Define and maintain the standard product lifecycle (Discovery -> Delivery -> Launch). You ensure teams adhere to best practices - not to create bureaucracy, but to ensure consistency and speed in our ways of working.
- Drive the Planning Rhythm: Orchestrate our quarterly and annual planning cadence (OKRs, Roadmap updates). You ensure timelines are met, dependencies are flagged, and the "Product Handbook" is the single source of truth for historical decisions.
- Democratize Data & Insights: Move beyond just collecting data to enabling access. You will build the infrastructure (Voice of Customer pipelines from CRM, Support, and calls) that allows PMs to self-serve reliable metrics and prioritize based on real customer evidence.
- Own the Tool Stack: Take full ownership of the evaluation, implementation, and optimization of our product stack (Jira, Productboard, Miro, etc.). You ensure the integration is seamless - linking strategy to execution tickets and feedback tags.
- Act as the "Information Router": Help close gaps between Product and GTM teams (Sales/CS/Marketing). You own internal release notes, ensure customer-facing teams are trained before features land, and standardize reporting to the Executive Team.
- Manage the Customer Board of Advisors: Nurture key client relationships within our product advisory board, organizing high-impact sessions and managing the topics of interest to deepen our client understanding.
- Take on Special projects that are strategical for the growth of MP
Your Skills
- Experience: You have 3+ years of experience in Product Operations, Product Management, or a similar strategic program management role within a fast-paced B2B SaaS environment.
- System Thinker: You love optimizing workflows. You can see the big picture of how a product org functions and have the discipline to implement the "boring" processes that make the "exciting" work possible.
- Tool Expert: You have deep proficiency with modern product stacks (e.g., Jira, Productboard, HubSpot, Miro) and know how to integrate them to create a seamless flow of information.
- Data-Driven: You are comfortable working with data pipelines and have experience structuring qualitative and quantitative feedback into actionable insights.
- Communication Pro: You are an excellent communicator who can effectively bridge the gap between technical product teams and commercial GTM teams. You know how to manage stakeholders up to the C-level.
- Customer Centric: You have experience managing client relationships or advisory boards and understand the importance of the "Voice of the Customer."
Your Benefits
- Our modern and open scale-up culture gives you the freedom to unleash your creativity within a dynamic and agile team. 💡
- Fail Fast, Learn Faster: Feedback here is exactly what it should be - an essential part of your work. 📈
- We invest in your growth: Discover our Learning & Development programs - including an L&D budget! 🌱
- Flexible working hours and the option to work hybrid.
- Rest is important too - 30 days of vacation. 🏖️
- Travel by Train: Even MARKT-PILOTS take the train! We subsidize your monthly Deutschland-Ticket! 🚆
- Job bikes for those who prefer to travel on two wheels! 🚴♀️
- Crew-Love: Look forward to regular team events, exciting gaming sessions, and much more. 🎮️
- Stay Healthy: With a discounted WELLPASS membership and healthy snacks, you can always recharge your batteries. 🍏
- Corporate Benefits: Discover a variety of attractive offers from top brands with exclusive discounts. 🛒
Awarded as a Top-5%-Employer for the 5th time in a row. Fly with us @MARKT-PILOT! 🚀
