Junior Email Marketing Manager CH/FR
Berlin
Commercial – 33. Retention /
Full time /
Hybrid
Lovehoney Group is the world’s leading sexual wellbeing company. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a smooth online shopping experience.
Lovehoney employs over 900 awesome, diverse & driven people throughout our 9 offices across the globe, celebrating a broad spectrum of talents in engineering, industrial design, sales, and marketing.
We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.
If you're fluent in German or French and ready to contribute to a revolution for Swiss and French brands, we have an exhilarating opportunity for you. As our new Junior Email Marketing Manager within the Customer Retention and Direct Marketing vertical, you'll be the maestro behind all Broadcast Email Campaigns that not only retail our customers but also inspire them to explore something new.
Excel in a professional setting that values innovative thinking and strategic data analysis. As a key player in our multi-market team, you'll apply your analytical skills and creative insight to directly engage customers and foster loyalty.
In this role, you will combine your appreciation for detail-oriented work with your capacity for creative problem-solving. You'll develop skills crucial to advancing in a competitive, fast-paced retail sector, all within a company that prizes dedication and results.
If you're prepared to shape the essential experiences of a diverse customer base, and you possess a blend of analytical expertise, creative vision, and language skills, consider Lovehoney. Here, your career will be at the forefront of transforming customer retention into an art.
What you will do
- Develop and execute a CRM strategy that resonates with our subscribers, driving both retention and conversion.
- Collaborate with the CRM and Retention gurus to craft and schedule emails that pulse with creativity and commercial savvy.
- Lead the global email charge with precise targeting, seamless execution, and insightful reporting.
- Dive deep into data with the Retention Data & Analytics squad to sharpen our CRM initiatives, wielding AB and MV testing as your sword to carve out success.
What you should bring
- A track record of strategizing and implementing impactful email marketing campaigns in a digital-first retail environment with ideally 1-2 years of initial experience.
- The agility to manage the full spectrum of email production, from concept to click-through.
- Autonomy in crafting and reporting CRM communications, with hands-on ESP expertise.
- A knack for behavioral triggers and crafting retention-rich email campaigns.
- The analytical prowess to decode campaign data and glean beyond-the-surface insights.
- At least B2 level language proficiency in French and/or German.
What we can offer you
- A welcoming workplace full of drinks, snacks, and friendly faces, as well as a range of benefits that make working with us an unforgettable experience.
- Fun team-building events, including dinners, barbecues, and games, that bring our team together and foster a sense of community
- Discount Shopping Portal: Access to unique discounts at high street retailers, hotels, and service providers through Perks at Work.
- A hybrid work model that allows for flexibility and work-life balance, with three days a week in-office
- 25 holiday days a year, plus an extra day for every year you are with Lovehoney, giving you plenty of time to rest, recharge, and explore
Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.
We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office)
If we have got you interested and you are open to taking the next step, please visit our Lovehoney careers page to apply: https://jobs.eu.lever.co/lovehoneygroup
Our privacy policy is available here: https://www.lovehoneygroup.com/privacy-policy/
