Salesforce Tech Lead
Bath
Tech – 70.4. Tech - Enterprise SW /
Full time /
Hybrid
Lovehoney Group is the world’s leading sexual wellbeing company. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a smooth online shopping experience.
Lovehoney employs over 900 awesome, diverse & driven people throughout our 9 offices across the globe, celebrating a broad spectrum of talents in engineering, industrial design, sales, and marketing.
We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.
We are currently hiring for a Salesforce Tech Lead (Admin/Developer), who will be integral to driving high-level performance across Lovehoney Group. Partnering directly with the Order Management and Fulfilment Platform, you will support all existing back office systems across the Lovehoney estate. This includes developing our existing tech estate alongside implementing new systems and supporting our physical expansion across the globe.
You will join a team that is leading the way in continuous delivery of small, low risk changes to the business. You will be working on our core systems, using the SalesForce Lightning Platform, helping develop them to support a growing business through the introduction of additional software and processes whilst ensuring changes are made effectively and safely.
What you will do
- Contribute to the ongoing development of core applications as part of a cross functional development team
- Develop, manage, and optimize Salesforce APIs for third-party integrations and custom solutions.
- Support the further development and implementation of new software based on Salesforce Lightning products, ensuring close integration with existing legacy applications.
- Lead the design and development of solutions in Salesforce Service Cloud, including Omni-Channel Routing, Einstein bot, Case Management, knowledge management tools, and other configurations to optimize support operations.
- Design and implement complex Salesforce Flows and other automation tools to streamline business processes.
- Lead Salesforce technical projects from design to delivery, ensuring high-quality, scalable, and secure solutions.
- Actively participate in team-based events such as standups, refinement sessions, and planning meetings to effectively support the team.
- Collaborate with cross-functional teams to align business goals with technical solutions.
- Provide guidance and mentorship to the Salesforce development team, fostering best practices and professional growth.
- Ensure quality is embedded throughout the development lifecycle, from story refinement to release and production support.
- Foster good communication and collaboration within the team and across the broader tech community.
What you should bring
- Computer Science degree or degree(s) and / or training course(s) with substantial programming content
- Knowledge of agile development frameworks (Scrum and KanBan)
- Knowledge of test driven development and unit tests
- Knowledge of Git and continuous integration
- Required experience of admin & development roles in SalesForce Lightning (Salesforce OMS and/or Service Cloud) and willingness to gain knowledge and experience in new technologies
- Optional experience in Node.JS, Typescript, JS, Cold Fusion & Microservices
What we can offer you
- A competitive salary that values your skills and expertise, because we know you deserve it
- Secure your financial future with a comprehensive pension scheme, so you can enjoy peace of mind knowing you are taken care of
- Keep your mind and body in top shape with a health cash plan and gym discounts, with £15 a month towards the gym of your choice
- Treat yourself and your loved ones with our generous staff discounts and be rewarded for your hard work with our fantastic annual bonus scheme
- Work with a company that cares about your well-being and success and join our supportive and dynamic team
Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.
At Lovehoney Group, we leverage artificial intelligence as part of our screening interview process, for note-taking purposes. Rest assured, we prioritize transparency and respect candidates' preferences. You'll have the option to opt out while still receiving fair consideration for the role.
If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply: https://jobs.eu.lever.co/lovehoneygroup
Our privacy policy is available here: https://www.lovehoneygroup.com/privacy-policy/
