E-commerce Trading Manager
Lovehoney Group is the world’s leading sexual wellbeing company, with the mission to elevate pleasure through innovative technologies, a data-driven approach, and foster creative and fresh perspectives on intimacy. We offer exciting brands with innovative, high-quality sex toys, lingerie, and accessories in a streamlined online shopping experience.
At Lovehoney, we employ over 800 passionate and progressive individuals across 11 global offices, each person contributing a unique blend of talents to our diverse workforce. We are proud to be a company that thrives by doing things differently, challenging expectations and stereotypes while making a positive impact on our customers’ lives.
Join us at Lovehoney, where pleasure combines with creativity, data, and innovation!
What you will do
- Manage product-related updates across your brandstores, including product launches, PDP creation and management, product content, SKU maintenance, localisation and out-of-stock coordination.
- Implement and maintain evergreen and campaign-related onsite content across homepage, category pages and other key campaign touchpoints, ensuring quality and consistency across brands, markets and devices.
- Work independently from the Trading Calendar to coordinate briefs, assets and timely delivery for campaigns, product launches, market activations and A/B tests.
- Collaborate with the Senior eCommerce Trading Manager, Brand Marketing and other internal teams to optimise onsite content and implement requests across the business.
- Regularly QA your brandstores and new tools, content and releases, identifying and resolving UX and conversion-impacting issues and coordinating with relevant teams where required.
What you should bring
- Experience in eCommerce trading, onsite content management, merchandising or a similar role, ideally within a fast-paced retail or eCommerce environment.
- Experience working with eCommerce platforms, ideally Magento 2 / Adobe Commerce, and confidence managing product and onsite content.
- Strong attention to detail and organisational skills, with the ability to manage multiple campaigns, launches and priorities simultaneously.
- Good analytical and technical skills, including intermediate Excel and experience with web analytics or QA tools such as GA4 or Contentsquare.
- Strong communication and collaboration skills, with the ability to work effectively with Brand Marketing, Operations, Legal, Customer Service, Technology and other stakeholders; fluency in German, French or Japanese is desirable.
What we can offer you
- A welcoming workplace full of drinks, snacks, friendly faces and fun team-building events.
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Access to unique discounts at high street retailers, hotels, and service providers, in addition to a 50% discount on all Lovehoney products to explore and discover new ways to have fun.
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Enjoy a hybrid work model that fosters flexibility and work-life balance, with three days per week in-office and the opportunity to work remotely for up to 4 weeks per year, alongside 25 days’ holiday, plus an additional day for each year you are with Lovehoney, providing ample time for relaxation, rejuvenation, and exploration.
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Access to customized training opportunities to support your unique learning journey, complemented by biannual feedback cycles, offering valuable insights into your performance and growth areas, enhancing your development within the company.
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Recognising the significance of physical and mental health, we proudly provide gym benefits in addition to a mental wellbeing platform, to ensure our employees thrive both professionally and personally.
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Stay secure at work and at home with a complimentary 1Password Family account. All Lovehoney Group employees can invite up to five family members to join, offering your household a safe and simple way to manage passwords and sensitive information safely and easily.
Our interview process
- CV review
- Interview with one of Talent Acquisition Team Members
- Hiring Manager Interview
- Hiring Team Interview
Lovehoney Group is an equal opportunities employer. We promise that every qualified person will be evaluated according to skills regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
If you require accommodations during the interview process due to a disability, please inform your Talent Acquisition Specialist so that we can ensure a smooth and inclusive experience for all candidates.
At Lovehoney Group, we embrace innovative technologies to enhance our recruitment process. We leverage artificial intelligence during screening interviews for CV reviews and note-taking. We prioritize transparency and respect your preferences, so you'll have the option to opt out of recording and AI-driven note-taking while still receiving full and fair consideration for the role.
We currently have a hybrid work model supporting a blend of in-office and remote work (3 days per week in-office)
If we sparked your interest and you are open to embarking on your professional path with us, please visit our Lovehoney careers page to apply: Careers | Lovehoney Group
Our privacy policy is available here: Privacy Policy | Lovehoney Group
