Engineering Manager (US Loans)
London / Remote
Product and Engineering – US Loans Team /
Full time /
Hybrid
About Lendable
Lendable is on a mission to make consumer finance amazing: faster, cheaper and friendlier.
> We're building one of the world’s leading fintech companies and are off to a strong start:
> One of the UK’s newest unicorns with a team of just over 400 people
> Among the fastest-growing tech companies in the UK
> Profitable since 2017
> Backed by top investors including Balderton Capital and Goldman Sachs
> Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)
So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.
We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.
Join us if you want to
> Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1
> Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo
> Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting
About the role
We're seeking an experienced, intelligent, and analytical Engineering Manager for our US personal loans product (based in London). As the EM, you will report to the VP of Engineering (UK) and assume day-to-day ownership of the new product vertical, working closely with the Product Manager to drive its success.
You will be expected to manage two squads of engineers of varying seniority levels and skills including backend and frontend. You will also collaborate closely with the US Loans Managing Director, General Manager, and the wider Engineering team.
Since launching in 2022, we've originated over $100 million in loans to 10,000 customers. With our product tested and optimized, we're set for 10x growth in the next few years.
Over the next 12 months (and beyond!), you will...
- Support the engineers you manage in your team through 1:1s, where you will have great career coaching sessions, and support their development and growth by regularly setting goals with them. You will give them actionable feedback that helps them understand what to keep doing and what to work on.
- Use your experience and knowledge of High Performing Teams to lead & support the team to become efficient at planning and shipping complex products. You will engender a Continuous Improvement mindset, and build up a track record of making significant process improvements.
- Place a particular emphasis on clear, engaging and empathetic communication, and know how to get buy-in for improvements. You value different communication tools but know how to deliver your message best (In-person, slack, video, email, etc.) You champion asynchronous and remote-friendly working practices.
- Use your technical background as an engineer to ask the right questions of the team - is what is being delivered scalable and robust? Does it have good monitoring? How will it be tested? You endeavour to keep your knowledge relevant and can support your team in making good choices.
- You will work alongside the Tech Lead. You would be expected to contribute to the technical delivery by spending up to a quarter of your time pairing with engineers to get to understand our implementation and architecture. You embrace automation and testing as core “must-haves” of every successful and lean software solution
- Encourage high levels of psychological safety and identify what changes will benefit the team through running regular health checks. You will look for new ways of increasing the skillset and team health, leading to even better outcomes.
- Build a strong working relationship with the team’s Product Manager - they are responsible for the Why, and you are accountable for the How. You collaborate with business stakeholders, working with the Product Manager to deconstruct their requirements to model optimal, scalable software solutions. You will use your knowledge of Agile methodologies and ways of working along with tracking and using metrics to hold the team accountable for delivering quality on time.
- You are comfortable with the pace and trade-offs of a rapidly evolving scale-up (meaning: know how to take care of yourself and your team; get your work done without burning out; prioritise relentlessly; wear different hats when needed)
- Spend around 10-20% contributing to engineering initiatives like coaching circles, knowledge sharing and guilds or things like improving the engineering hiring processes
About you (Desired)
- Technical
- For this specific role we are looking for an Engineering Manager that:
- TechnicalHas past experience as an Individual Contributor (IC) and can empathise with Engineers. Has the ability as well as help make the right call on complex architectural problems we encounter as we grow.
- People Management
- Can inspire and lead multiple cross-functional squads of engineers to achieve a common goal.
- Has experience growing individuals and managing performance issues.
- Delivery Management
- Can show a track record of developing high-performing teams.
- Can be ultimately responsible for delivery.
- App & Growth Specific
- Has experience in managing App-based teams. Either as a past Mobile IC or having managed app-based teams.
- Demonstrates an understanding of the challenges of mobile engineering.
- Has experience in growth projects. Either delivering initial MVPs, growing to a successful product or managing step-changing growth in an established area.
Interview Process
- An introduction call with one of the talent team (remote)
- Hiring manager call (remote)
- Technical Interview (remote)
- People Management and Team Leadership interview (office)
- Project and Delivery interview (office) (Meet the team you will work with daily and the wider team as well)
- Final call with one of the Senior Leadership Team (remote or office)
Life at Lendable (check out our Glassdoor page)
> The opportunity to scale up one of the world’s most successful fintech companies.
> Best-in-class compensation, including equity.
> You can work from home every Monday and Friday if you wish - on the other days we all come together IRL to be together, build and exchange ideas.
> Our in-house chef prepares fresh, healthy lunches in the office every Tuesday-Thursday
> We care for our Lendies’ well-being both physically and mentally, so we offer coverage when it comes to private health insurance
> We're an equal opportunity employer and are looking to make Lendable the most inclusive and open workspace in London
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