IT Systems Engineer
Porto Alegre
Tech – IT & Security /
Full Time /
Hybrid
Welcome to KTO Group, where innovation meets excitement in the iGaming world. Founded in 2018 by Andreas Bardun, our mission is to revolutionise the online gaming experience. At KTO, we are not just a company; we're a game-changer, dedicated to enhancing transparency and player satisfaction in Sportsbook and Online Casino gaming. Dive into the heart of the action on our website: KTO.com. Here, we blend the thrill of sports betting with the magic of online casinos, tailored to resonate with diverse markets. Our commitment to being hyper-local ensures that every player feels right at home. Powered by our proprietary KTO Platform, we bring you cutting-edge technology that personalises our players’ journey and streamlines their experience for ultimate enjoyment. KTO is rapidly rising as a star in the LATAM region, already claiming a spot among the top 10 iGaming brands in Brazil. Our vision is bold and clear: to lead the iGaming industry in LATAM, setting new standards in trust and transparency. When you join us, you contribute towards ensuring that every play is a step towards redefining the future of iGaming.
The IT Systems Engineer is responsible for the design, implementation, and maintenance of the company’s IT operations, ensuring optimal performance, high availability, and robust security. This role involves collaboration with various IT teams, developers, and business stakeholders to support daily operations and the organization’s strategic goals. The IT Systems Engineer will also play a critical role in supporting the Information Security team in implementing and managing security systems, helping the organization meet gaming regulation obligations, ISO 27001 standards, and other relevant compliance requirements
Main Responsibilities
- System Administration & Maintenance: Manage and maintain all on-premises and cloud-based IT systems, ensuring reliable operation and system uptime. Monitor system performance, troubleshoot issues, and implement proactive measures to optimize IT operations.
- Security Support & Compliance: Collaborate with the Information Security team to set up and manage security systems, including firewalls, intrusion detection systems, and endpoint protection. Assist in the implementation of IT security solutions that align with organizational policies, gaming regulations, and industry best practices. Participate in regular security audits and risk assessments, providing technical support and expertise to ensure compliance with ISO 27001 standards and other regulatory requirements.
- Regulatory & Standards Compliance: Support the organization in meeting gaming regulation obligations and maintaining compliance with ISO 27001 and other relevant standards. Work closely with IT and compliance teams to ensure that all IT systems and operations adhere to regulatory requirements.
- Backup & Disaster Recovery: Help the Data team develop and maintain comprehensive backup strategies and disaster recovery plans. Regularly test and validate backup and recovery processes to ensure business continuity.
- Support & Troubleshooting: Provide second and third-level support for IT incidents and service requests. Work closely with the helpdesk team to resolve complex issues and deliver expert guidance on IT operations.
- Documentation & Compliance: Maintain detailed documentation of IT systems, configurations, procedures, and security protocols. Ensure compliance with industry standards and regulatory requirements, including gaming regulations and ISO 2700, GDPR and LGPD.
- Continuous Improvement: Stay informed about the latest trends and advancements in IT and security technologies. Recommend and implement improvements to IT operations and security practices to enhance efficiency and protect against emerging threats.
Experience & Qualifications
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
- Minimum of 4 years of experience in systems engineering, systems administration, or a related IT role.
- Proven experience with cloud platforms (e.g., AWS) and corporate network operations.
- Experience with IT security systems and supporting Information Security teams in meeting compliance requirements.
- Proficiency in Google Workspace
- Strong knowledge of networking protocols, firewalls, VPNs, and routing.
- Familiarity with security systems such as SASE, SIEM
- Experience with monitoring tools (e.g. Grafana) and backup solutions (e.g., Acronis).
At KTO, diversity isn't just a buzzword – it's our strength. We're all about creating an inclusive environment where everyone feels valued and empowered. Together, we're not just working on projects – we're making a real impact in our communities. Join us in celebrating diversity and driving meaningful change!
Participation is prohibited for:
Individuals under 18 (eighteen) years of age;
Public agents with duties directly related to the regulation, control, and supervision of the activity within the federative entity in whose personnel framework they perform their duties;
- Persons who have or may have any influence on the outcome of a real event with a sports theme subject to fixed-odds lottery betting, including:
- Persons holding positions as sports directors, sports coaches, trainers, and members of the technical staff;
- Referees of sports, referee assistants, or equivalents, sports entrepreneurs, agents or representatives of athletes and coaches, coaches or members of the technical staff;
- Members of the administrative or supervisory body of entities responsible for organizing competitions or sporting events;
- Athletes participating in competitions organized by entities within the National Sports System;
Individuals diagnosed with gambling addiction, according to a diagnosis from a qualified mental health professional.
