We are seeking a dedicated individual to join our exceptional team as a receptionist. Day-to-day duties include greeting and booking in clients, taking payments, answering phones to schedule appointments, addressing queries, and performing some administrative tasks. This is a fixed-term role lasting until August 2026, with potential to take on a permanent contract after this date. 

We are a first opinion practice and are well equipped with an on-site laboratory, digital x-ray machine and state-of-the-art operating theatre and are able to provide the majority of diagnostic investigations and surgical procedures for our clients' pets. The successful person will join our fantastic team of 6 Veterinary Surgeons, 7 RVNs and 2 SVNs with 5 client care staff.

 

The ideal candidate will have previous reception experience and confidence in dealing with various client interactions. Great communication and organisational skills are a must. Previous veterinary experience is an advantage but not essential.

Shift pattern is variable on a 5-week rolling rota; there is some flexibility on shift patterns/hours across both branches. Our reception team have a 1 in 5 weekend rota of a Saturday 8:30 am -12:30 pm. No OOH.

*6.6 weeks annual leave 

*Additional annual leave for your birthday which will be added to your holiday allowance

*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay 

*Cycle to work scheme 

*Initiatives focused on employee wellbeing 

*Non-accidental injury support 

*Learning and development opportunities via the IVC Evidensia Academy 

*Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers 

*Pension scheme 

*Discounted staff pet care

£0 - £0 a year