Veterinary Receptionist
Stamford, Lincolnshire, England
Practice Based Support – Non-clinical Support /
Stamford Vets [1809] /
On-site
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.
We are seeking an organised, personable Receptionist to join our team at Stamford Vets on a part-time basis.
Our practice offers the best of both worlds—providing excellent first opinion care while also hosting a well-established referral service in cardiology and internal medicine.
How You’ll Make a Difference
As a Receptionist, you will be the first point of contact for clients, playing a key role in delivering a welcoming, professional and compassionate experience at every interaction.
You’ll support the smooth running of the practice by managing appointments, handling enquiries, supporting client communications and working closely with clinical and non-clinical colleagues to ensure a positive client and patient journey.
Working Pattern
*30 hours per week with additional hours available throughout the year to provide holiday and absence cover.
Key Responsibilities
*Providing a warm and professional welcome to clients and their pets.
*Managing appointments and maintaining accurate client records.
*Answering telephone calls and responding to enquiries in a helpful and efficient manner.
*Processing payments and handling administrative tasks.
*Supporting the veterinary team with general reception duties.
*Maintaining a clean, organised, and welcoming reception area.
*Delivering outstanding customer service at all times.
You Might Be a Great Fit If...
We are looking for a passionate and friendly Veterinary Receptionist to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional customer service while supporting the smooth day-to-day running of our veterinary practice.
This is an ideal opportunity for someone who enjoys working with people and animals, has excellent communication skills, and thrives in a busy environment.
How We’ll Support You
At inspiring vet care, we’re committed to supporting your development and wellbeing from the very start of your career. When you join us, you’ll benefit from:
* A key client-facing role within a supportive and collaborative practice team
* Clear career pathways with progression opportunities within client care and practice leadership roles
* Ongoing learning and development supported by experienced colleagues and practice teams
* A values-led culture focused on care, community and continuous improvement
What We Offer Our Team
* 6.6 weeks' annual leave plus your birthday off FTE
* Increasing holiday allowance based on length of service
* Enhanced family-friendly policies, including maternity, paternity, adoption, shared parental and surrogacy pay
* Employee wellbeing initiatives including Healthcare Cash Plan and Cycle to Work scheme
* Learning and development opportunities via the inspiring vet care Academy
* Pension scheme
* Discounted veterinary care
* Voluntary benefits including Green Cars salary sacrifice scheme and access to discounts and cashback with hundreds of participating retailers
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources.
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
£0 - £0 a year
Up to £19,800 per annum
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
