3rd line Network Engineer
Keynsham, Bristol, England
Central Functions – IT & Digital /
Chocolate Factory, Keynsham [9025] /
Hybrid
About Us
IVC Evidensia is the UK and Europe’s leading veterinary care group, made up of over 900 practices and referral hospitals, united by a shared purpose of happier animals, happier owners.
At IVC Evidensia, we believe careers should be built without limits. Our people are supported to make more impact, access more career opportunities, and play an active role in their local and professional communities. Through investment in learning, innovation, and wellbeing, we create environments where our teams can grow in confidence, capability, and fulfilment—at every stage of their career.
As part of Central Functions, you will be part of the teams that support and enable our network of over 2,500 practices across 20 countries, driving operational excellence, innovation, and strategic impact across the business.
Our Technology teams are responsible for the systems and infrastructure that make that work - everything our healthcare professionals need to deliver world-class care. From keeping on top of patient records, health plans, client communications, diary management and dispensing, our teams have a lot to think about and need smarter ways to provide the convenience and expertise that modern Pet owners have come to expect.
As a Network Engineer at IVC Evidensia, you’ll play a pivotal role in keeping our clinics and business locations connected, secure, and running at peak performance. Your work will combine technical depth, proactive problem‑solving, and expert support.
Key responsibilities include:
Your Impact
Safeguard network reliability and performance across a diverse European estate of clinics and corporate sites.
Provide 3rd‑line support for networking infrastructure, acting as a trusted escalation point for complex issues.
Serve as a subject matter expert, supporting and advising colleagues with your deep networking knowledge.
Deploy, configure, and maintain a wide range of networking technologies, ensuring consistent standards and high availability.
Proactively monitor network performance, capacity, and resilience — identifying and addressing risks before they become problems.
Administer and optimise solutions from Fortigate, Dell, and other key vendors to support evolving business needs.
Produce clear, user‑friendly documentation tailored to both technical and non‑technical audiences.
Manage third‑party suppliers, ensuring timely delivery, quality services, and strong operational outcomes.
💡 What You’ll Bring
We’re looking for someone who is both technically strong and naturally curious — a problem‑solver who thrives in a fast‑moving environment.
Your Skills & Experience
Demonstrable experience in network design, support, and troubleshooting within IT infrastructure roles.
Strong analytical thinking with the ability to diagnose and resolve complex network issues.
Hands‑on expertise with Layer‑2 and Layer‑3 technologies, including their design, implementation, and optimisation.
A valid driving licence and willingness to travel at short notice (desirable).
Relevant industry certifications such as CCNA, NSE4, or NSE5 (highly advantageous).
What’s in it for you?
At IVC Evidensia, we’re committed to supporting your development and wellbeing.
When you join us, you’ll benefit from:
A role with real business impact supporting teams across the organisation
Clear career pathways with progression opportunities within Central Functions and beyond
Ongoing learning and development supported by tailored programmes and resources
A collaborative, values-led culture focused on care, innovation, and continuous improvement
Flexible working with a remote first working policy
Benefits
Healthcare Cash Plan
Cycle to Work scheme
Green Cars salary sacrifice scheme
Voluntary benefits: choose from a range of benefits to suit you
Discounted staff pet care
Access to discounts/cashback with hundreds of participating retailers
Diversity, Equality, Inclusion and Belonging
At IVC Evidensia we are committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
