Leonard Brothers Vets Nantwich - Practice Manager

Nantwich, Cheshire, England
Practice Based Support – Leadership /
IVC Evidensia UK [9025] /
On-site

Practice Manager - Leonard Brothers Nantwich 

Salary up to £35,000 DOE 

 
Leonard Brothers Vets Nantwich, part of inspiring vet care are seeking an enthusiastic and organised Practice Manager to join our thriving small animal practice. This is an exciting opportunity to play a key role in the day-to-day running of a well-established clinic, working alongside an experienced Practice Director and Clinical Director to support both our team and clients. 
 
 
If you are an experienced people manager looking for your next challenge in a busy, friendly veterinary practice this is a fantastic opportunity for you to make a real impact within a successful and growing practice. If you're passionate about people, enjoy creating efficient systems, and want to help lead a dedicated veterinary team, we'd love to hear from you
 
 
At inspiring vet care, our people are at the heart of everything we do. As the UK’s number one vet care provider, we're trusted with the care of over 2 million animals, delivering our purpose of healthier animals and happier owners.


Our modern practice is equipped with fantastic facilities and we have a brilliant team. We are a training practice providing our clinical staff with ample support to ease into the team and gain experience.  We have 13 vets across our 3 branches including 2 Clinical Directors and an experienced nursing and support team along with an extremely approachable Director of Practice.  Our focus is to provide exceptional care to our clients and to encourage our team to grow in their roles. Our local area has good connections to the A41, A49, Chester, Shrewsbury and Crewe, as well as local train stations.
 
 
How You’ll Make a Difference 
 
 
As Practice Manager, you will lead the non-clinical operations of the practice, working closely with clinical leadership to ensure efficient day-to-day running, strong team performance, and an outstanding client experience. 
 
 
You’ll be responsible for operational delivery, people management, and compliance, while supporting the practice to achieve its performance, quality, and service objectives. This role plays a key part in creating a positive culture and enabling clinical teams to deliver excellent care. 
 
 
*Day-to-day operational management of the practice
*Leadership, development and support of the practice team
*HR administration and people management
*Financial administration, reporting and budgeting support
*Client communication and customer service excellence
*Practice administration and compliance
*Supporting business performance and continuous improvement initiatives
*Working hours, 40 hours per week across 5 days Monday - Friday. No weekends or out of hours 
 
You Might Be a Great Fit If... 
 
 
You are an experienced people and operations manager with strong leadership capability. You’ll bring: 
 
* Proven experience in a management role, ideally within healthcare, veterinary, or service-led environments 
* Strong people management skills, including performance management and team development 
* Good operational and organisational capability, with the ability to manage competing priorities 
* Experience handling complaints, change, and complex situations with confidence 
* Strong communication and stakeholder management skills 
*Strong administrative and financial management abilities
*A proactive, positive and solutions-focused approach
*Veterinary industry experience is highly desirable, although candidates with transferable management experience from other sectors will also be considered
 
 
How We’ll Support You 
 
 
At inspiring vet care, we’re committed to supporting you in a senior operational leadership role. When you join us, you’ll benefit from: 
 
* A key leadership role with responsibility for operational performance and team culture 
* Clear career pathways with progression opportunities into senior practice or regional leadership roles 
* Ongoing learning and development via the IVC Evidensia Academy  to support leadership and professional growth.
* A collaborative, values-led culture focused on care, community, and continuous improvement 
 
 
What We Offer Our Team 
 
 
*6.8 weeks’ holiday including bank holidays 
*Private medical insurance 
*Enhanced family leave and pay across maternity, paternity, adoption and surrogacy
*Pension scheme 
*Cycle to Work and Green Car schemes (eligibility applies)
*Retail discounts and cashback offers
*Reduced-cost veterinary care for your own pets  
 
 
 
We’re committed to supporting our people through career development opportunities, wellbeing initiatives and access to world-class learning resources. 
 
Whether you’re just starting out or looking to take the next step in your career, inspiring vet care offers the support, opportunity and community to help you grow.
 
 
£30,000 - £35,000 a year
Up to £35,000 DOE
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.