Administrator - People Services
Keynsham, Bristol, England / Bristol, England
Central Functions – HR /
IVC Evidensia UK [9025] /
Hybrid
About us
Healthy animals and happy owners – that’s the goal.
We are excited to be recruiting for a People Services Administrator on a permanent basis to be part of our People Services team; a centralised function offering HR administration support to colleagues and managers in our practices across the UK in all aspects of the colleague journey. Service delivery sits at the heart of the people team.
You will be responsible for administering a variety of HR processes in the colleague lifecycle, including the effective onboarding of our new starters, producing and sending employment contracts, updating our people systems, and providing managers with guidance and support of the onboarding process. You’ll also assist with a variety of other HR administrative tasks such as supporting with contract changes, providing references, supporting the administration of some of our benefits and collating HR data.
You’ll report to the People Services Operations Manager and will work closely with the talent team and with our managers across the business.
What you'll do
Key Accountabilities/Responsibilities:
* Use our integrated people systems (Lever, Dayforce and Zendesk) to produce accurate employment contracts
* Send contracts to our managers and candidates for signature
* Liaise with managers and talent partners on contract queries
* Keep our people systems updated with accurate colleague information
* Administer a variety of colleague processes and benefits such as references and our cycle to work scheme
* Work within a small team to track and manage case volumes
* Share insights and opportunities for continuous improvement with the wider team
What you'll bring
Essential:
* Administration experience in a fast-paced environment
* Strong customer service mindset, ensuring a professional, supportive, and pragmatic approach
* Team player able to collaborate confidently with stakeholders
* Excellent IT skills and proficient in the use of Microsoft packages Word, Excel, PowerPoint
* Able to communicate effectively- written and verbal, and have a good telephone manner
* Organised and able to prioritise own workload effectively
* Ability to adapt, reprioritise and thrive in a constantly changing environment
* Delivery-focused and capable of operating to deadlines
Desirable:
* Experience of working in an HR or shared service function
*CIPD level 3 or above, or working towards a qualification
* Experience of using Dayforce and Zendesk, and other HR / People systems
* Experience of working with onboarding processes
Following receipt of your application, you will be contacted by one of our experienced hire recruitment team.
What We Offer:
True to our values, we care about our employees and genuinely want our teams to have the best experience at work possible. You will work with friendly teams in a modern, open-plan, dog-friendly, office environment.
*Salary £25,500 - £28,000 (DoE)
*Company pension
*Hybrid working
*5 weeks holiday (increasing with service) plus bank holidays.
*Cycle to Work scheme.
*Discounted veterinary fees.
*Dog Friendly office
*Parking available
At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.
£25,500 - £28,000 a year
Maximum salary is dependent on experience.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
