Veterinary Receptionist - FTC

Halstead, Essex, England
Practice Based Support – Non-clinical Support /
Catley Cross Veterinary Clinic [2281] /
On-site
Catley Cross Veterinary Clinic is looking for a Veterinary Receptionist to join our friendly and dedicated team. This is a part-time role working 26 hours per week on a fixed-term contract lasting approximately 7 months.
 
Duties/ Responsibilities will include, but are not limited to
 
*Greeting clients in reception
*Answering telephone calls, taking and distributing any messages accurately and effectively and dealing with client enquiries
*Booking and altering appointments
*Taking payments from clients
*Receive, sort and distribute incoming mail and prepare outgoing mail
*Monitor incoming emails and answer or forward as required
*Diary management
*Monitor and maintain office supplies
*General office filing
*Other ad-hoc tasks requested by the administration team
 
What we can offer you
 
We are a small animal ractice based in Halstead, Essex. You would be joining a well-established team of 6 nurses with varying years of experience, to work alongside supporting our 4-vet team. Our wider team also consists of dedicated receptionists and animal care assistants. We are a friendly team with a real family feel, dedicated to maintaining a positive working environment. The successful person will receive full training and support from our fantastic group.
 
The successful candidate
 
*Enthusiastic with a willing attitude
*Reliable and flexible
*Possess a close attention to detail
*Able to work as part of a team, but also independently where necessary
*Possess excellent communication skills, both written and verbal
*Able to maintain a good work ethic and professional attitude
*Friendly and caring
*Competent IT skill set
 
Working pattern
 
You will work 26 hours per week, Monday/Wednesday/Thursday/Friday 1 pm-7 pm and 1 in 4 Saturday mornings 8 am-2 pm.
 
In addition to a competitive salary, you will benefit from
 
*6.6 Weeks annual leave FTE
*Additional annual leave for your birthday, which will be added to your holiday allowance
*Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay 
*Cycle to work scheme 
*Initiatives focused on employee well-being 
*Non-accidental injury support 
*Learning and development opportunities via the IVC Evidensia Academy 
*Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers 
*Pension scheme 
*Discounted staff pet care
£0 - £0 a year
Up to £17,576 DOE
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.