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Credit Control & Support Team Hiring Project

• Do you have the legal right to work in the United Kingdom? If sponsorship is required now or in the future, please provide details✱
• Have you previously been employed by IVC? If yes, please provide your role and dates of employment✱
• As part of our planned expansion of the Collections team, there are provisional planned cohort start dates for Monday 5th October 2026, Monday 2nd November 2026 and finally Monday 1st February 2027. Please confirm whether you would be available to commence employment in line with these time periods and if there would be an immediate preference✱
• This role offers a fixed salary of £27,500 plus benefits. Please confirm whether this is acceptable if selected✱

  • Yes
  • No
• This role operates on a hybrid basis, requiring attendance at our Keynsham office 2 days per week, with the remaining days worked remotely. Please confirm whether this arrangement is suitable for you✱
• This team operates within a customer support schedule of 8:00am to 6:00pm daily. Team members are assigned one of the following shift patterns based on individual suitability and business requirements: 8:00am–4:00pm, 9:00am–5:00pm, or 10:00am–6:00pm. Could you please confirm that you have flexibility to work across all shift patterns. Please also indicate which shift pattern would be your preference✱
• Could you please provide a brief summary of why you are interested in this role and what key transferable skills and experiences you have that would enable you to add value within this role?✱

Equal Opportunities Survey for IVC Evidensia

We invite you to complete this optional survey to help us evaluate our diversity and inclusion efforts. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment or affect your job application. Information obtained will be kept separate from your name or job application. This information will be kept secure and confidential and will be used solely to evaluate our diversity and inclusion efforts.

• What is your age range?
  • 17 or younger
  • 18-20
  • 21-29
  • 30-39
  • 40-49
  • 50-59
  • 60 or older
  • Prefer not to say
• Do you consider yourself to have a disibility under the Equality Act 2010?
  • Yes
  • No
  • Prefer not to say
• If you answered yes above, please tick all options applicable below
  • Vision (eg due to blindness or partial sight)
  • Hearing (eg due to deafness or partial hearing)
  • Mobility, walking short distances, stairs, lifting heavy objects
  • Long standing illness
  • Mental health
  • Stamina or difficulty breathing
  • Social or behavioural ie: Autism, ADHD or Asperger's
  • Learning or concentrating, or memory
  • Other
  • Prefer not to say
• I identify my ethnicity as

  Select all that apply

  • White / Caucasian
  • Hispanic, Latino, or Spanish origin
  • Black or African American
  • Asian
  • Native Hawaiian or other Pacific Islander
  • Indigenous Peoples, First Nations, Native American, or Alaska Native
  • Middle Eastern or North African
  • Some other race, ethnicity, or origin
  • Prefer not to say
• What is your sex assigned at birth?
  • Female
  • Male
  • Other
  • Prefer not to say
• What gender do you identify as?
  • Female
  • Male
  • Non-binary
  • Prefer not to say
• What is your religion of belief?
  • No religion
  • Christian
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  • Other
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• How would you describe your sexual orientation?
  • Heterosexual / Straight
  • Gay or Lesbian
  • Bisexual
  • Other
  • Prefer not to say
• Do you have any caring responsibilities?
  • Yes
  • No
  • Prefer not to say

• • Yes, IVC can contact me about future job opportunities for up to 2 years
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