Project Manager - Social Housing Applications
Tunbridge Wells
Practice – Housing /
Full Time / Part Time (Remote / Hybrid) /
Hybrid
Social Housing Applications Project Manager – Remote/Hybrid with unlimited paid holiday
About Infinity
Infinity Group are forward-thinking Microsoft Cloud Solution Partner. We provide award-winning IT Managed Support, Networking solutions, and Digital Transformation, and deliver cutting-edge Dynamics 365 solutions to our UK-wide client base.
What is it like working at Infinity?
We understand the importance of work-life balance and flexible working, so our PMO team offers fully remote positions with occasional trips to the office or a Hybrid 2-3 days in the Kent head office and the rest remotely with occasional trips to customer sites.
We are a close-knit team with a thirst for learning, who love autonomy and want to help our housing clients solve their business problems by thinking outside the box.
Why is this Housing Applications Project Manager position a great opportunity?
You will be responsible for successful delivery of a wide variety of Dynamics 365 Business Central and Customer Engagement projects,
focussing on our BRIKHousing product set and collaborating closely with clients and consultants, delivering projects on time and budget, and controlling scope. Projects typically vary in size between £10k – £500k.
What skills and working characteristics should this person have?
- Experience in delivering projects into Social Housing Providers
- Experience in managing projects from £10k to £500k+
- Able to identify areas of risk that might derail a project, risk identification and mitigation
- Well versed in traditional waterfall project management such as Prince 2 and agile methods such as scrum or DSDM.
- Dynamics 365 CE or BC project experience or other recognised CRM business application (Desired)
- Knowledge of Social Housing processes and procedures (Desired)
Person specification:
- Excellent communication skills, both verbal and written
- Confident and assertive in a client facing role
- Meticulous attention to detail and super organised
- Documentation and process focused
- Great team working skills
- Proven ability to lead engagement and communication with stakeholders at all levels internally/externally and to influence others
As a Social Housing Applications Project Manager, you’ll be responsible for:
- Overall responsibility of successful delivery of projects, on time on budget and on scope, with clear transparency of any variance whilst managing customer expectations.
- Ongoing and active management of Risk, Issues, Assumptions, Dependencies
- Stay up to date with the continually evolving Infinity BRIKHousing product set
- Stay up to date with the Dynamics roadmap and share relevant news and improvements with existing customers.
- Maintaining an up-to-date forward schedule of consultant’s allocation to projects and tasks.
- Efficient utilisation of assigned staff and associated third parties
- Ensure all parties are adhering to agreed standards and procedures.
- Ensure accountability and efficiency of project team and monitoring project progress and performance.
- Manage project delivery ensuring adherence to good practice methods, including:
- Gaining good understanding of each customers business drivers
- Supporting discovery workshops and requirements gathering
- Defining project scope
- Resource / sprint planning / cost tracking
- Co-ordination and liaison with third parties and partners
- Risk and issue tracking and resolution
- Progress tracking and formal sprint / project completion sign-off
- Handover to BAU and Support where appropriate.
- Lessons learnt and continuous improvements in methods, processes, and tools.
- Managing any impact of support, presales and leave etc. on project delivery.
- Tracking Change Requests and controlling scope
- Ensure billing is up to date and in line with project milestones or T&M agreements.
- Ensure adequate arrangements in place to facilitate third-line support.
£55,000 - £65,000 a year
Like the rest of the Infinity team, you'll benefit from:
· The opportunity to work for one of the leading Microsoft Dynamics partners in the UK.
· Work in a great culture, highly ambitious, collaborative, humble and we pride ourselves in making others look cool be it our colleagues or clients.
· Benefits include Unlimited Annual Leave, Private Healthcare, Life Assurance, Company Shares, Electric Car Scheme and Flexible Working.
· A newly renovated office with a break-out area, decent coffee, and a pool table.
· Weekly company events (Think Bigger Friday with Drinks) and quarterly social events with your teams and company-wide affairs including our very own ‘Illuminate’ Annual Awards Gala, Christmas Party, and summer fun. These are not obligatory but there are very few of us who don’t want to be part of the fun and we include your partners too.
What are the next steps?
· Apply with your current resume or link to your LinkedIn profile directly on our careers page – https://www.infinitygroup.co.uk/careers/
· Have a quick call with Dom or Keiran (our internal recruiters), to go over the position in more detail and answer any questions you have.
· 1st stage interview, usually via Teams.
· 2nd / final stage ideally in person as we like to meet everyone in person and show you around our amazing office.
