People Operations Manager
Zurich
Enabling Functions – People & Places /
Full-time /
Hybrid
🍇 About grape:
Our entrepreneurial spirit drives us in what we do and what we are passionate about. Our mission is to become the premier health partner in the insurance business. Recognising the need for innovation in the traditional employee insurance model we are set to revolutionize the employee insurance industry. We help companies support people before and after they get sick and to make more of their time. Our insurance solutions reduce monotonous and manual work for employees, doctors, HR & payroll managers. As we strive to lead a technology-driven transformation, we put employees first.
At grape we pride ourselves on our people and our culture. We continue to grow fast and that’s where you come in. Our team is dynamic, diverse and full of creative ideas. Want to join? We can’t wait to get to know you!
🚀 Your role:
We’re looking for our first People Operations Manager in Switzerland. You'll be a key player overseeing the day-to-day activities of our people operations, ensuring a connected, engaged and high-performing workforce.
You will be a trusted partner to the Head of People and the people team and the go to person for managing and improving the operational aspects of the employee lifecycle. Your expertise and attention to detail will be crucial in shaping our people operations for the future.
🔍 What you’ll do:
- Serving as the first point of contact for employee inquiries on benefits, leave, payroll, policies and more, ensuring compliance with Swiss Employment Law
- Own and execute the whole employee experience cycle, including onboarding and offboarding processes, collaborating with our Employee Experience Manager to create seamless experiences
- Collaborate regularly with the people team, managers, and external providers/stakeholders to address employment-related issues and ensure smooth operations
- Maintain personnel records and ensure data accuracy within our HRIS system (Hibob), taking pride in keeping everything right in the system
- Own People Tooling Automation: Generate reports and track people analytics, including overtime and absence management. Collect, curate, and interpret data to create people insights that guide strategic decision-making in partnership with the Head of People
- Drive administrative efficiencies by proactively identifying inefficiencies, updating old policies, and implementing continuous process improvements across all HR functions
- Oversee payroll input and collaborate with our Finance Manager on payroll cycles, ensuring accuracy and compliance
- Lead and participate in strategic people team projects, such as designing innovative benefits programs (total rewards) and implementing employee engagement surveys
🛠️ What you’ll need:
- 4-6 years of experience as an HR Generalist across a full range of HR topics in a fast-paced tech or startup environment, with sound knowledge of Swiss Employment Law (familiarity with other EU countries is a plus)
- Experience in creating and updating HR policies, as well as launching innovative benefits programs for employees
- Strong affinity for people, process simplification, and problem-solving, with the ability to work independently and collaboratively in an organized manner
- Detail-oriented with a commitment to maintaining accurate systems and records, coupled with the ability to handle project ambiguity and complexity while always building for scale
- Proactive mindset with a drive for continuous improvement and the ability to adapt to the evolving needs of a growing organization
- Tech-savvy with a passion for leveraging technology to improve HR processes, including experience with or interest in people analytics and data-driven decision making
- Strong interpersonal skills with the ability to build relationships across all levels of the organization and with external stakeholders
- Excellent communication skills with fluency in both German and English (verbal and written)
🤝 What we offer in return:
- Empowering workplace: Join a passionate team and an empowering workplace where you are given the ownership, tools, and support to make decisions and take initiative. Together we grow and build innovative solutions.
- Hybrid setup: Enjoy the flexibility of our hybrid work setup, with the freedom to work remotely or from our offices in Basel and Zurich. On Thursdays, our team day, we meet together in our Zurich office.
- Salary: A competitive compensation package with the opportunity to obtain phantom stocks options.
- Results-Oriented Work Environment: In a full time (5 days per week/42 hours), we encourage you to focus on objectives and delivering high-quality work rather than sticking to a fixed schedule.
- Learn & Grow: We support you in improving your skills, acquiring new knowledge and advancing your career. We also allocate a CHF 1'500.- budget annually.
- Wellbeing: Work-life balance is important to us and we foster a supportive work environment. You will have access to 12 mental health sessions per year.
- Leave: Enjoy 5 weeks of annual leave (25 days) of paid vacation and 9 public holidays.
- Travel Support: We will provide you with a SBB half-fare card.
- Relocation Support: We aim to make the transition as smooth as possible. If you are relocating from the EU we will cover your relocation costs and visa.
- Social gatherings: Together we have fun at our monthly team events and bi-annual team retreats.
🏁 How we hire:
When making a hiring decision, we look for a match in four main areas: skills and technical abilities, mindset & values and we assess them in the following three steps.
Step 1 - Your Application: Our talent acquisition team and hiring manager will review your application and respond within one week.
Step 2 - Your Motivation: We'll invite you to a 30-minute motivational chat with our talent acquisition team so we can get to know each other better.
Step 3 - Your Role & Culture Fit: You’ll have two more interviews to confirm your fit for the selected role and our culture. In case of highly technical roles we’ll additionally assess the specific skills you’ll need for your role.
A variety of experiences, perspectives, and voices make us the company we are and we’d love to hear about yours!
