Maintenance Technician

Cambridge /
Operations – Site, Facilities and H&S /
Permanent
Frontier is an established, market leading independent developer and publisher of videogames for PC and consoles. Founded in 1994, we are based in the world-leading technology cluster and historic city of Cambridge, England. With a growing team of over 750 talented people, we are passionate about creating innovative genre-leading games and authentic worlds for our communities of players.  
 
We have achieved serial successes across a wide variety of titles including Elite DangerousPlanet CoasterJurassic World Evolution and Planet Zoo. We are continuing to grow our team to support our existing portfolio and an exciting and ambitious future roadmap, which includes the development of both own-IP titles and licensed-IP titles. Our IP-license partners include Universal (Jurassic World), Formula 1 and Games Workshop (Warhammer).We are also growing our team to continue the expansion of Frontier Foundry, our publishing label for games developed by carefully selected partner studios. 
 
We have a modern spacious studio located on the Cambridge Science Park in the heart of the Cambridge tech hub. For those who wish to relocate to the Cambridge area and work either entirely in the studio or flexibly between the studio and home, we can provide generous financial and practical support to facilitate your move. We are also able to offer remote working for those who would prefer to work almost exclusively from home or who are unable to relocate. We can discuss your preferences with you during the recruitment process.   

Purpose of the role
We are looking for a Maintenance Technician to assist with the day-to-day maintenance within our busy games development studio. The successful candidate will be working closely with our current Maintenance Technicians to provide 1st response to building system faults, reactive and planned maintenance activities and general repairs.

Key responsibilities

    • Assist with planned maintenance across the site in an accurate, timely and safe manner, ensuring maintenance procedures and safe systems of work are followed
    • Monitoring of Building Management System to respond to faults and alarms
    • Ensuring that statutory maintenance and testing obligations are undertaken and records are kept up-to-date
    • Reporting faults during building defect period
    • Supervising hard and soft FM contractors ensuring that they are health and safety compliant and follow site rules
    • Responding to site requests via helpdesk system including but not limited to heating and ventilation and general site requests
    • Statutory testing on building systems including but not limited to fire alarm and emergency lighting systems and recording of testing
    • Performing daily housekeeping around the site ensuring that plant rooms are kept tidy
    • Requirement to occasionally work out of hours when maintenance tasks cannot be completed  during core hours
    • Portable Appliance Testing
    • General handyman tasks as and when required
    • Dealing with plumbing and drainage issues
    • Car park maintenance
    • Assisting with manual handling, moving furniture and other items as and when required whilst assisting with internal desk moves.

About you

    • Good written and verbal communication skills
    • Ability deal confidently with external contractors to ensure that Frontier Developments receives a good level of service and contracts are working safely
    • Willingness to work flexibly as part of a small team
    • Pro-active approach and can-do attitude
    • Practical and hands-on approach to problem solving.

Qualifications & Experience

    • Experience in a similar role providing maintenance services to a busy office building
    • Experience dealing with external suppliers and contractors
    • An understanding and appreciation of health and safety in relation to this role
    • Good IT skills
    • Desirable:
    • Knowledge of legionella prevention and control
    • Knowledge of HVAC systems would be advantageous.
What we can offer you
We offer the chance to work with talented and passionate people, developing and publishing sophisticated and enduring games in a creative and collaborative environment. We love what we do, and we work hard to provide outstanding experiences for our player communities. Frontier rewards this passion and determination by sharing in the company’s success and by supporting our teams to keep doing what they love.

Well-being is a big focus at Frontier and we are continually evolving how we can support our staff. We encourage a healthy work/life balance and host a range of well-being activities, initiatives and sessions to support both mental and physical health.

We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, pension, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity package, in-house subsidised catering, support with relocation, a Cycle to Work scheme and free bike servicing, and social events.

We welcome and encourage applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, marriage or civil partnership, pregnancy or maternity, religion or belief.