QA Release Coordinator

Cambridge / Hybrid /
Quality Assurance – Online /
Permanent
/ Hybrid
Frontier is an established, market leading independent developer and publisher of videogames for PC and consoles. We have achieved serial successes across a wide variety of titles including Elite Dangerous, Planet Coaster, Jurassic World Evolution, Planet Zoo and F1 Manager. Founded in 1994, we are based in the world-leading technology cluster and historic city of Cambridge, England. With a growing team of over 800 talented people supporting our existing portfolio and ambitious future roadmap, along with our publishing label Frontier Foundry, we are passionate about creating innovative genre-leading games and authentic worlds for our communities of players.  

Purpose of the role
The Release Team specialise in preparing for, carrying out and monitoring releases for new and existing games. Responsibilities include creating, updating and enforcing Frontier Requirements (bespoke requirements that ensure each release goes as expected) and working in the applicable developer portals to release builds to the public.

Successful candidates will communicate with all roles involved in releasing a build, ensuring that each required job has been completed appropriately and on time. After a release, the team will monitor for user submitted crashes, notifying the game team of the results through a series of reports.

It is also the Release Team’s responsibility to submit new titles to age rating boards such as PEGI and ESRB. This involves careful planning to ensure deadlines are met, as well as gathering the necessary submission materials from different departments while making sure they meet the rating boards’ standards.

We are seeking a technically minded communicator who is looking to challenge themselves in a role that includes both working as part of a team and on individual assignments. If you have strong technical knowledge of industry release processes with a passion for games then we'd love to hear from you!

You’ll be joining during an exciting period of growth at Frontier and as part of our QA team your work will help ensure the continued level of quality of our current games.

Responsibilities

    • Creating, updating and enforcing Frontier Requirements
    • Working closely and communicating with all relevant teams involved to ensure a successful release for any platform
    • Releasing builds to the public using developer portals for Steam, Epic and more
    • Assisting in setting up crash reporting for new titles
    • Monitoring and reporting public build stability across all platforms in a clear and accurate manner
    • Backing up debug symbols for public builds
    • Submitting new titles to age rating boards
    • Investigating ways to improve our processes within the team
    • Completing ad-hoc requests

About you

    •  Ability to work under pressure in a fast changing environment 
    •  Excellent written and verbal communication skills
    •  Strong attention to detail 
    •  Proactive and self-motivated attitude
    •  Creative thinker
    •  Inquisitive and technical mind

Qualifications & Experience:

    • Essential:
    • Please provide a cover letter with examples covering the below points -
    • Proven logical and methodical approach to technical problem solving
    • Track record of working under pressure
    • Track record of excellent written and verbal communication skills
    • Highly computer-literate
    • Technical industry experience

    • Desirable:
    • Track record of working well both within a team and independently
    • Experience with JIRA, Confluence, Hansoft and TeamCity
    • Experience with Steam, Epic Store, Oculus, Microsoft and Sony developer portals
    • Experience with age rating submission processes
What we can offer you
We offer the chance to work with talented and passionate people, developing and publishing sophisticated and enduring games in a creative and collaborative environment. We love what we do, and we work hard to provide outstanding experiences for our player communities. Frontier rewards this passion and determination by sharing in the company’s success and by supporting our teams to keep doing what they love.

Well-being is a big focus at Frontier and we are continually evolving how we can support our staff. We encourage a healthy work/life balance and host a range of well-being activities, initiatives and sessions to support both mental and physical health.

We offer a competitive salary and benefits package, which includes a success-based annual bonus, share option schemes, pension, life assurance, private family healthcare, flexitime working hours, enhanced maternity/paternity package, in-house subsidised catering, support with relocation, a Cycle to Work scheme and free bike servicing, and social events.

We welcome and encourage applications from qualified candidates regardless of sex, race, disability, age, sexual orientation, gender identity, marriage or civil partnership, pregnancy or maternity, religion or belief.