Senior UX Researcher

Copenhagen, Denmark /
Product – Product Design /
Full-time
Here at Forecast we’re building and delivering an AI-native platform for profitable Project & Resource Management that represents the most advanced technology ever applied to managing projects, resources and finances. Our platform automates busywork, surfaces best practices, predicts outcomes, guides projects to success, and most importantly empowers every team member to do their best work.

With our recent $19M Series A funding round led by Balderton Capital (who have backed hugely successful businesses including Revolut, Peakon, Citymapper, Voi, Vivino and Yoox Net A Porter), we’re rapidly scaling our teams across the US and Europe to bring our AI powered technology to customers across the globe. After more than tripling revenue over the past year, we have huge ambition and growth plans for 2021 and beyond. It’s an incredibly exciting time to join us on our journey!

Are you our newest Forecaster?

We are looking to hire an experienced and passionate Senior UX Researcher to be a part of our exciting journey. As a Senior UX Researcher, you will join one of our product teams, working closely with a product designer, a product manager, and a dedicated team of developers.

Apart from your core team, you will also closely collaborate with other teams to ensure the best possible user experience across all areas within Forecast. You’ll also be a part of the larger product design team, dedicating time towards building and developing Forecast’s future design vision.

There is no better time to join our growing team where you will have a big impact in shaping delightful products, assets, and features. We love having fun and are passionate about our product, and we hope you will join us in this!

What you'll do

    • Plan, conduct, and analyse research to inform our product decisions by gaining an in-depth understanding of Forecast’s (potential) customers, their challenges, motivations, and ways of working in general.
    • Synthesize insights from various data sources (e.g. analytics data & prior research) and translate them into appealing, actionable, and self-explanatory deliverables. 
    • Maintain, expand and further improve our research repository.
    • Iteratively develop concepts together with product design, development, product management, and other researchers within an agile process.
    • Ensure our current and future features are loveable, easy to understand, and use.

What you'll ideally have

    • 5+ years of research experience within a (digital) design context.
    • A strong portfolio of research cases, to back up your work experience
    • A comprehensive understanding of different research methodologies and approaches (both qualitative and quantitative) and how to combine them.
    • Strong knowledge of Human-centered design, usability principles, and the role of research within digital product design processes. You have excellent communication skills —  you should be able to clearly articulate your research process and findings. Including being fluent in English.
    • Great collaboration skills and the ability to include others in your process and ideas - including working with engineers and other designers
    • Ability to mentor and support more junior researchers around you

Bonus Points If

    • You have experience working with a B2B product
    • You have experience working in an agile and iterative product team