Senior UX Researcher

London, United Kingdom /
Product – Product Design /
Full-time
Backed by world renowned investors such as Balderton Capital who led our 2021 $19m Series A, the Forecast AI-native platform represents the most advanced technology ever applied to managing projects, resources and finances.

Our platform automates busywork, surfaces best practices, predicts outcomes, guides projects to success, and most importantly empowers every team member to do their best work. Forecast is the ultimate upgrade for project teams and professional services organizations. Technology doing what it does best, so humans can do what they do best.

Are you our newest Forecaster?

We are looking to hire a Senior UX Researcher to be a part of the exciting expansion of our Danish team into the UK. As a Senior UX Researcher, you will join one of our product teams, working closely with a product designer, a product manager, and a dedicated team of developers.

Apart from your core team, you will also closely collaborate with other teams to ensure the best possible user experience across all areas within Forecast. You’ll also be a part of the larger product design team, dedicating time towards building and developing Forecast’s future design vision.

There is no better time to join our growing team where you will have a big impact in shaping delightful products, assets, and features. We love having fun and are passionate about our product, and we hope you will join us in this!

What you'll do

    • Plan, conduct, and analyse research to inform our product decisions by gaining an in-depth understanding of Forecast’s (potential) customers, their challenges, motivations, and ways of working in general.
    • Synthesize insights from various data sources (e.g. analytics data & prior research) and translate them into appealing, actionable, and self-explanatory deliverables. 
    • Maintain, expand and further improve our research repository.
    • Iteratively develop concepts together with product design, development, product management, and other researchers within an agile process.
    • Ensure our current and future features are loveable, easy to understand and use.

What you'll ideally have

    • You have 3+ years of research experience within a (digital) design context.
    • You have a strong portfolio of research cases, to back up your work experience
    • You have a comprehensive understanding of different research methodologies and approaches (both qualitative and quantitative) and how to combine them.
    • You have a strong knowledge of Human-centered design, usability principles, and the role of research within digital product design processes. You have excellent communication skills —  you should be able to clearly articulate your research process and findings. Including being fluent in English.
    • You are a good collaborator and include others in your process and ideas. Including experience working with engineers and other designers.

Bonus Points If

    • You have experience working with a B2B product
    • You have experience working in an agile and iterative product team

Why we think you'll love being a Forecaster

    • A values-driven culture focused around our core values of Direct & Honest, Passionate & Proud, and Oomph - check our About Us page for more!
    • 25 days paid holiday + an additional two paid days between Christmas & New Year (we like a holiday)
    • Free lunch as well as snacks and soda
    • Mac or PC, choose your weapon of choice
    • Flexible and family-friendly working hours
    • Development plans and $400 per year to spend on leveling yourself up
    • Central locations, right in the heart of Copenhagen and London