Your role

• You will be responsible for the conception and implementation of email and push notification campaigns, as well as smaller CRM projects, specifically for flaconi.nl, flaconi.be, and upcoming international markets.
• Using your innovative ideas and keen sense of trends in the beauty industry, you will develop engaging campaign formats and plan target group-specific CRM campaigns for our valued existing customers.
• You will coordinate and design CRM-relevant marketing activities throughout the customer lifecycle, aiming to increase customer lifetime value (CLV).
• You will analyze and monitor relevant CRM KPIs, drawing data-driven insights and recommending actions for optimization.
• You will develop testing strategies to optimize key performance indicators, ensuring our CRM campaigns are as effective as possible.
• You will collaborate cross-functionally with other teams, including International, Creative, and Campaign Management, as well as your colleagues within the CRM department, fostering a collaborative and successful working environment.

Your profile

• You have successfully completed studies, ideally in business administration, marketing, business psychology, media management, or a comparable apprenticeship
• You have fluency in both German and English, with excellent communication and interpersonal skills
• You possess excellent language skills in either; Dutch, Swedish, Finnish, Czech, Danish, or Italian
• You have strong communication skills and outstanding organizational and coordination talent, ensuring seamless project management and stakeholder alignment.
• You demonstrate analytical thinking and an affinity for numbers, coupled with a performance-oriented approach and a holistic business understanding
• Proven experience with one of the previously mentioned international markets is a plus, demonstrating your understanding of specific market dynamics and customer preferences.
• A sense of trends and creativity will be highly valued, enabling you to develop innovative and engaging CRM campaigns that resonate with our target audiences.

• Full transparency: For this role, we have a salary band between 36,000€ and 45,000€ gross per year. The salary that we will offer you will always be within this span and is based on the skills that you show during the recruitment process.
• Our employees matter to us: We offer you a permanent contract and will cover the costs for your BVG or Deutschland ticket.
• Work-life balance: 29 vacation days, flexible working hours, up to three days of working from home a week and in specific cases the option to work 100 % remotely within Germany; the possibility of a paid sabbatical.
• flaconi Academy: Actively shape your own career path by taking advantage of our internal and external training opportunities.
• We care about your well being: We want to support you also during difficult times. For this, we offer you and your close relatives counseling sessions with mental health professionals.
• flaconi Fitness: a wide range of sports options & discounts on memberships.
• Family first: Our “emergency-daycare” is there for you in out-of-the-ordinary situations to look after your child on site at our office.
• Thinking about tomorrow together: flaconi subsidizes your savings contribution to the company pension scheme with an additional 20%.
• A comfortable working space with everything you need: High end technical equipment, fruits and drinks, no dress code and dogs are welcome in our office!
• Other perks: Great discounts in our online shop as well with our partner companies, cool team events & company parties!