Sales Executive, Probate
London
Sales /
Full-time /
Hybrid
The role
We're looking for an ambitious and dynamic Sales Exec to help us deliver an exceptional Probate service to our customers. Probate is the legal process you need to go through to deal with someone’s estate when they die. It’s a daunting task that we strive to make simpler, faster and more affordable than traditional providers. Part of how we do that is through building a fantastic team of people who are legally savvy, commercially minded and motivated by compassionately helping people through enormously difficult challenges.
As a Sales Executive, you'll be responsible for shaping and defining how we run and sell our Probate service. You’ll work towards commercial goals while focusing on the importance of delivering a best-in-show customer experience. It’s a great opportunity for someone looking to cut their teeth in a high impact startup environment. This role is in a team of 3 and reports to our Probate Sales Manager.
In this role you will
- Build rapport and trust with customers, making a stressful time and process as easy as possible
- Learn the intricacies of what happens to someone's estate when they die, and diagnose the estates of your customers
- Guide customers through the government requirements for probate, and what needs to happen and why
- Explain our different types of Probate services so the customer can make the right decision based on their estate complexity and needs
- Prove consistency in our weekly and quarterly sales targets, including conversion rates and QA (Quality Assurance) scores on our inbound enquiries
- Master smooth and efficient handovers to our Legal team
- Work cross-functionally towards our company OKRs and monthly revenue targets, and assist with quarterly team presentations
About you
- You’re fluent in English with strong communication and interpersonal skills
- You’ve achieved GCSEs A-C in English & Maths
- You’re interested in legal processes. You ideally have a legal education and/or work experience
- You likely have experience in a B2C sales role; even better if in a start-up environment
- You’re a team player that values honesty, collaboration and delivering exceptional service to customers
What we offer
- £30k salary plus performance-based bonus that could take your full earnings to £45k, as well as generous stock options
- 28 days of annual leave plus public holidays
- Hybrid working; our team works a minimum of 2 days/week in our east London office
- Personal development budget of 3 days and £1000 per year
- Regular team socials and company-wide events
- A chance to make a meaningful contribution to people's lives and deaths
