Sales Executive

London /
Sales /
Full-time
/ Hybrid
Hello, we're Farewill, and we're out to change the way the world deals with death.

All of us are going to die. It’s a fundamental, tragic, romantic part of what it is to be human - but the industry that sits on top of it isn’t designed to help us make the most of it. We challenge the status quo by building great product experiences that make dealing with death simpler, more personal, fairly-priced & accessible to everyone.

We believe that by equipping people to navigate some of life’s hardest moments, we bring families together, help individuals face up to the fact that they’re going to die, and make life, while it lasts, more meaningful.

About us
We're the UK's biggest (& favourite) will writer, top rated probate provider, and one of the leading funeral companies in the country. Backed by top investors, in the last 24 months we've:
- Averaged a Net Promoter Score (NPS) of 82
- Hit 10,000 Trustpilot reviews at 4.9/5
- Closed our £20m Series B
- Won Consumer Business of the Year, Economic Innovator of the Year, Employer of the Year, and more!
- Ranked #3 in the UK's 100 Most Innovative & Disruptive Businesses
- Raised over £650m for charity

If you fancy reading more about our team and culture, have a browse here!

The role
One of our offerings is Probate, the legal process you need to go through to deal with someone’s estate when they die. It’s a daunting task that we strive to make simpler, faster and more affordable than traditional providers. Part of how we do that is through building a fantastic team of people who are legally savvy, commercially minded and motivated by compassionately helping people through enormously difficult challenges.  

We're looking for a new teammate to help us deliver an exceptional Probate service to our customers. As a Sales Executive, you'll be responsible for shaping and defining how we run and sell our Probate product. You’ll work towards commercial goals while focusing on the importance of delivering a best-in-show customer experience. It’s a great opportunity for someone looking to cut their teeth in a high impact startup environment. This role is in a team of 4 and reports to our Probate Sales Lead.

In the next 12 months you'll:

    • Build rapport and trust with customers through meaningful conversations, making a stressful time and process as easy as possible
    • Learn the intricacies of what happens to someone's estate when they pass away, and be able to diagnose the estates your customers are dealing with 
    • Guide customers through the government requirements for probate, and what needs to happen and why
    • Explain our different types of Probate services so the customer can make the right decision based on their estate complexity and needs
    • Master smooth and efficient handovers to our Legal team
    • Work cross-functionally towards our company OKRs and monthly revenue targets, and assist with quarterly team presentations
    • Enjoy a friendly and positive environment, and celebrate the milestones of a startup!

Hopefully you’ll have some or all of the following:

    • Fluency in English with strong communication skills 
    • GCSE’s A-C in English & Maths
    • Experience in a B2C sales role
    • Experience in a start-up environment
    • Education and/or work experience in law

What we offer:

    • £25k salary plus performance-based bonus that could take your full earnings to £40k, as well as generous stock options
    • 28 days of annual leave plus public holidays
    • Hybrid working, mixing working from home with working from our offices in Haggerston, London
    • Personal development budget of 3 days and £1000 per year
    • Regular ‘Passion Talks’ and a range of team socials
    • Santander cycles membership
    • A chance to make a meaningful contribution to people's lives and deaths
Making your application as smooth as possible:

If this sounds like what you’d love to be doing, we can’t wait to hear from you. If you’re not sure that you exactly fit the above criteria, get in touch anyway. Ability and attitude is just as important as experience.

At Farewill, our mission is to change the way the world deals with death - to make it simple, personal, fairly-priced & accessible to everyone. To do that, we want to build a workplace that’s great for everyone, that celebrates diversity in all its forms, and where everyone who works for us feels like they can be themselves and be treated fairly, equitably and respectfully.

We believe flexibility is important, so we’re happy to chat to you about flexible working options. And, if you need any adjustments in our interview process to help set you up for success, please let us know.