Strategic Account Executive
Boston / Dallas
Revenue – Revenue /
Full Time Permanent /
Remote
Everseen: A leader in vision AI solutions for the world’s leading retailers.
Join Everseen's Go-To-Market team and put the customer at the center of everything you do.
You’ll play a critical role with Everseen in delivering value and driving revenue. You’ll manage and grow key retail accounts while identifying and winning new business opportunities. For new customers, you will work directly and with partners to win new retail customers.
You'll work with cutting edge solutions and teams who are at the forefront of the development in the Vision AI space.
What you'll do
- Undertake relationship management with existing customers within the North American region, ensure monthly value is recognized, and position new Everseen products with these customers.
- Develop a sales pipeline of new business with agreed targeted customers directly and through our partners such as NCR within the North American region. Orchestrate and run major campaigns and build relationships, with support from the rest of the Everseen team.
- Position Everseen’s new solutions, EverShelf and Evereagle into our existing EverCheck customer base, using enterprise SaaS selling methodologies and comprehensive ROI analysis to support those sales efforts.
- Establish and manage the expectations of the customer in relation to business to business requirements and service level KPIs. Be the customer “on the ground” go to person for day-to-day requests, reporting, insights and issues.
- Responsibility for providing and maintaining consistent updates with the business and project teams including quarterly business reviews, ROI reviews and weekly check-ins.
- Collaborate closely with the customer’s Business Teams and Everseen’s Delivery Team to ensure that project and system installation rollouts are professionally managed.
- Work with new customers to secure Proof of Concepts in order to develop and demonstrate business value and build pipeline of revenue.
Collaborating With
- Customer single point of contact
- Customer Business Teams
- Everseen’s Operations department
- Everseens Product and Engineering teams
- Everseen’sGo-To-Market and Reporting teams
- NCR and partners
Profie & Skills
- 5+ years in a sales management and development role supporting existing clients and new customers within the North American region and positioning new products into those accounts.
- Knowledge of and interest in AI and its use in retail. A keen interest in Everseen’s solutions and a technical acumen to understand the features and functions that we offer. Knowledge and experience of the retail and grocery market.
- A true passion for delivering best-in-class customer experience. Demonstrated success in leading and securing retail client accounts and positioning new products and features.
- Ability to develop a comprehensive understanding of customer culture, needs and requirements with a drive to meet and exceed targets and goals.
- Experience of developing relationships, communicating and working with C level customers, including conducting meetings and presentations at a senior level.
- A positive, customer centric attitude with a desire to help reach and exceed the customers expectations.
- Proven ability to meet and exceed targets and generate revenue. Experience of forecasting and tracking key account metrics in a business development team.
- Consultative selling skills including strong listening skills, negotiation and an ability to identify customers’ main buying motivations.
- Ability to understand, gather and compile detailed information on the customers’ organization, identifying key decision makers and influencers.
- Performing duties and responsibilities to the best of your abilities in a diligent, trustworthy, businesslike, and efficient manner.
- Strong verbal and communication skills, Everseen’s business language is English. Fluency in Spanish or French is an advantage.
- There is an expectation of travel with this role including travel to meet with customers and to work with the globally dispersed Everseen team.
About Everseen
Shrink and inefficiency cost global retailers more than a hundred billion dollars each year. But Everseen is changing that equation. We are a leader in vision AI, transforming business operations for global retailers by reducing shrink, improving operations, and delivering a better customer experience.
Supporting 11 of the top 20 global retailers, Everseen’s AI innovations help retailers save millions of dollars every month. Its flagship product, Evercheck, is deployed in 10,000 retail stores and 150,000 checkouts globally. Everseen operates at unmatched scale, processing over 15 million transactions, and more than six petabytes of video data, daily.
Trusted by major food, drug, mass, and specialty retailers around the world - including Kroger, Meijer, and Woolworths - we also partner with leading hardware, AI, and cloud computing providers such as Google, NVIDIA, NCR, and Dell.
Founded in 2007 and headquartered in Cork, Ireland, Everseen has over 700 employees globally, with a European headquarters in Cork, Ireland, a U.S. headquarters in Miami, and hubs in Romania, Serbia, India, Australia, and Spain.
We are a dedicated team of inventors, research scientists, engineers, AI experts and retail industry veterans. Our culture is built on accountability, collaboration, and high standards. We take ownership of outcomes, prioritise our customers, operate as one team, move quickly with purpose, and continually raise the bar in everything we deliver.
Our Culture
Our culture is built on ownership and accountability, we own outcomes, not tasks. We stay relentlessly customer-first, letting their needs shape our priorities and decisions.
We work as one team: we challenge ideas, align quickly, and commit together. We move with pace, without compromising on simplicity or quality. And every day, we raise the bar, strengthening our talent, pushing innovation forward, and maximizing our impact.
Our Values
We OWN THE OUTCOME. No silos, no excuses.
We ARE CUSTOMER-FIRST. They guide our decisions.
We ARE ONE TEAM. Debate, decide, commit.
We MOVE WITH PACE. With simplicity and quality.
We RAISE THE BAR. On talent, innovation and impact.
Our Commitment
Everseen is committed to creating an environment where everyone can succeed. Our employees should feel a sense of belonging, have an opportunity to grow their careers, and feel free to be their most authentic selves. Everseen takes great pride in the diversity of its global workforce, and insists upon a safe, inclusive workplace where our differences are our collective strength. We treat each other with dignity, and respect, and require all employees, officers, and directors to seek to understand the importance and value to Everseen of diversity, and inclusion.
Everseen is committed to creating a safe environment for all employees and has a zero tolerance policy for bias and discrimination of any kind. Our work environment is one without offensive, hostile, or intimidating conduct, whether verbal, written or physical, in nature. Everseen will not tolerate prejudice or discrimination of any kind including without limitation, where based on aspects such as, race, colour, sex, gender, religion, age, family status, disability of any kind, sexual orientation.
