Fraud & Risk Operations Specialist
Remote
Finance, Legal & Operations – Operations /
Full-time /
Remote
About Eneba
We’re building an open, safe and sustainable marketplace for the gamers of today and tomorrow. Our marketplace supports more than 9m+ active users (and growing fast!), provides a level of trust, safety and market accessibility unparalleled to none. We’re proud of what we’ve accomplished in such a short time and look forward to sharing this journey with you. Join us as we continue to scale, diversify our portfolio, and grow with the evolving community of gamers.
About your team
Behind every groundbreaking product, there’s an awesome team! A robust Fraud&Risk Operations team plays a pivotal role in safeguarding transactions and ensuring consumer trust. This dedicated team is responsible for identifying, preventing, and combating fraudulent activities, ensuring a secure and seamless shopping experience for both buyers and sellers.
We embrace a culture of innovation and agility, constantly exploring new approaches to detect and prevent fraud. We leverage our insights and expertise to develop and enhance our cutting-edge fraud prevention solutions that safeguard our ever-expanding user base of over 9+ million active users.
We are seeking a highly motivated and experienced Fraud & Risk Operations Specialist who shall play a crucial role in maintaining the integrity of our e-commerce marketplace by detecting and preventing fraudulent transactions. You will be responsible for investigating suspicious activities, implementing fraud prevention strategies, and collaborating with cross-functional teams to ensure a secure and trustworthy online environment.
Responsibilities
- Facilitate the development and implementation of fraud prevention strategies in line with the overall business strategic directions while ensuring Eneba’s stable growth.
- Utilize advanced tools and techniques to analyze large data sets and identify patterns and anomalies indicative of fraudulent activity.
- Provide regular reports and updates on fraud trends, mitigation strategies, and performance metrics.
- Identify opportunities to optimize fraud management processes and reduce operational costs.
- Collaborate with other teams such as finance, customer support, product development, marketing, etc. to address fraud-related challenges and opportunities.
- Collaborate with data analysts and engineers to ensure data accuracy, completeness, and consistency.
- Perform ad-hoc analysis and research to answer specific business questions and support decision-making.
Requirements
- 2+ years of experience in fraud detection and prevention roles, preferably in the gaming or e-commerce industry.
- Experience with products, like gift cards or e-money vouchers.
- Good level of SQL with an ambition to improve.
- Strong quantitative and analytical competency.
- Excellent written and verbal communication skills, ability to present complex information in an easily understandable way.
- Strong knowledge of fraud detection and prevention methods and tools.
- Strong problem-solving skills and ability to operate in an uncertain, fast-paced environment where priorities might change.
€23,000 - €40,000 a year
*Salary ranges may vary. We’re seeking candidates with varied experience levels; from individual contributors to functional leaders in this space.
*We’re an international team and our business language of choice is English. Good English level is required, proficiency is preferred.
What it’s like to work at Eneba
*Opportunity to join our Employee Stock Options program.
*Opportunity to help scale a unique product.
*Various bonus systems: performance-based, referral, additional paid leave, personal learning budget.
*Paid volunteering opportunities.
*Work location of your choice: office, remote, opportunity to work and travel.
*Personal and professional growth at an exponential rate supported by well-defined feedback and promotion processes.
*To find out about how we handle your personal data, make sure to check out our Candidate Privacy Notice https://www.eneba.com/candidate-privacy-notice
