Operations Associate - Chicago
Chicago
Business Services – Operations /
Permanent /
Hybrid
At Efficio, we're not just a consulting firm; we're a team of dedicated experts committed to transforming procurement and supply chain functions. Our mission is to drive sustainable, measurable value for our clients through innovative solutions and deep industry insights. Join us and be part of a dynamic environment where your skills and ideas make a real impact.
Efficio is the world’s largest specialist procurement and supply chain consultancy, with offices across Europe, North America, and the Middle East. We’re a diverse team of over 1,000 individuals, representing more than 60 different nationalities and speaking 40+ languages – and we’re continuing to grow rapidly!
We are recruiting for our North America region where you'll be joining a growing team of nearly 150 people based from our New York and Chicago offices. Consultants based in the USA will support clients across the Americas with opportunity to travel globally. Our consultants provide flexible support to clients whether it is a rapid assessment, short term savings realisation or embedding in a long-term partnership to deliver lasting and measurable value to clients.
We are looking for a self-motivated Operations Associate to help drive operational excellence and foster a thriving office culture in Chicago.
This role offers abroad exposure to all areas of the business operations, making it ideal for someone resourceful, proactive, and eager to make things happen in a growing, international firm.
Key Responsibilities
1. Office & Operations Support and Management
- Oversee day-to-day management of the Chicago office space, supplies, and local communications
- Serve as main point of contact for building management, vendors, and service providers
- Manage lease renewals, vendor partnerships, and recurring operational processes
- Ensure smooth operation of shared spaces; including the kitchen, maintaining inventory and office refreshments
- Provide daily administrative support to the Senior North American Management team
- Provide ad-hoc support to visiting consultants and the North American team
2. Finance
- Manage local operations budget and corporate credit card expenses
- Responsible for the sign off before approval for all Chicago-specific invoices
- Support Accounts Payable/Receivable processes and relationships with major suppliers
- Partner with leadership to set and manage local financial priorities
3. IT Support
- Manage and maintain an inventory and onboarding of devices (laptops, phones, accessories)
- Provide first-line technical support and liaise with the global IT team for escalations
- Ensure smooth setup and functioning of devices and applications for new and existing personnel
4. HR & Compliance
- Collaborate with HR Senior Advisor on onboarding and offboarding processes for Chicago employees
- Support HR-led initiatives and maintain compliance with Chicago Labor Laws and OSHA Standards
- Ensure office policies align with Efficio’s Information Security Standards (“ISO”)
5. Business Development, Marketing & Executive Support
- Provide administrative and logistical support for BD and Marketing events and campaigns (e.g. CPO Dinners)
- Assist with data cleansing, research, and CRM updates for BD projects
- Deliver executive support to Regional Vice Presidents, including travel coordination, calendar management, and expense reporting
6. Events & Culture
- Plan and execute monthly office events and team activities within defined budgets
- Collaborate with leadership to strengthen local culture and employee engagement
- Serve as a key contributor to building and maintaining a positive, connected workplace
Essential Requirements
- Bachelor’s degree from an accredited university
- Internship or prior experience in a corporate environment
- Strong IT literacy, including MS Office (Word, Excel, PowerPoint, Outlook)
- Excellent multitasking, organization, and problem-solving skills
- Confident communicator with the ability to build relationships across levels and teams
- Self-motivated and comfortable working independently
- Interest in professional growth within a fast-paced, collaborative environment
- Must have the right to work in the USA
This is a hands-on role where you’ll take ownership of the day-to-day operations, contribute to the shaping of the Chicago office culture, and collaborate with teams across North America and London HQ. If you are proactive, adaptable, and excited to be part of a growing global firm, this is an excellent opportunity to develop broad operational experience and make a tangible impact.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
