Sales Development Representative - DACH Region

Sales & Marketing – Sales /
Full-time /
Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth.

Our innovative cloud-based solution leverages its proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels.As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide.

Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services, fully integrated into our cloud contact center solutions, are also accessible through APIs in multiple languages.

We empower Customer Service and Sales teams to effectively handle all inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers real-time monitoring and analytics capabilities.

Diabolocom, with offices across Europe, the USA, Brazil, and the UAE, proudly serves 350+ clients, with agents operating from 60+ countries.

Customer success stories: Carrefour, ManoMano, Groupe Seloger,, Essilor, Solocal, Air Liquide, Caterpillar, Younited Credit, Qonto, Papernest...

Our HQ are based in the very center of Paris and the team includes people from more than 15 nationalities.

First things first: what is this role about?
At Diabolocom we believe that no one is better suited than the Sales team to talk about this role. Here is what they say:

“This isn’t a typical Sales Development Representative role!”

The words that immediately come to mind when defining the job are: ambition, dynamism, relational intelligence, autonomy and creativity. Our solution is rich and reaching proficiency takes time. Prospecting and contacting our future clients requires comprehension, flexibility, methodical thinking and good negotiation skills. There is no daily routine.

As an SDR, you will be integrated into our German sales team, collaborating closely with your German colleagues. Additionally, you will have the opportunity to work alongside our accomplished sales team based at our headquarters in France

Your missions:

- You will be in charge of prospecting, in particular through different channels: calls to qualified leads, cold calls, email or LinkedIn, everything necessary to obtain the engagement of the contact. The qualification of the needs, the construction of a pipeline and the management of leads until converted into opportunities:

> from your own list generated through LinkedIn or other corporate tools
> from a list of provided companies
> based on leads generated by marketing, advice and support for prospects in defining their projects
- You will animate your network of prospects
- You will manage your activity thanks to our CRM Salesforce
- You will participate in cross-functional topics (Salesforce redesign, writing of the functional brief, writing of knowledge sharing articles, preparation of documents required for calls for tender, etc.) in direct contact with our Head of Sales & Business Development, depending on your autonomy and strength of proposal
- You will participate in trade fairs in Germany 
- Because sharing is caring, we expect you to share your knowledge with your team!

You demonstrate the following skills:

- C2 level in German
- At least one year working in a similar position with demonstrable results
- You enjoy hunting, convincing and developing relationships over the phone
- Staying strong in the face of frustration. It's hard work, but if you work hard you will be rewarded.
- You know how to write and prepare powerful presentations
- Create interesting and attractive articles on LinkedIn for your audience.
- You want to evolve in an international environment
- You have a strong taste for sales and customer satisfaction
- You know how to manage pressure and respect objectives and deadlines 
- You are recognized for your interpersonal skills and are at ease with all types of people (technical, operational, C-level) 
- You are curious and autonomous 
- You have an experience in the Saas sector/ contact center sector 
- You have excellent oral and written communication skills in English and German

Big plus:· Fluency in French, Italian or Spanish

Wait a second! Life’s a two-way road!First, here are some of the things our team members enjoy, including:
- Learning about sales methods
- Fast-track Advancement: Opportunities to evolve towards Sales Executive or Account Executive roles within a year
- The possibility to help Sales Executives during the sales process

Also, here is another list of what you’ll enjoy at Diabolocom:

- You’ll have a three-week onboarding to get to know our product, our teams and our culture!
- You’ll have the chance to work in a multicultural environment 
- You’ll have first choice IT equipment 
- Team building events : Ibiza, Porquerolles, Corsica… what’s next? 😎
- Be part of a company at a key moment of its growth, with lots of opportunities 🚀·
- You’ll be lucky to join a team that is big enough to thrive but also small enough to actually have an impact on the success of the organisation!

Does this opportunity appeal to you?Let’s talk! We are curious people and can’t wait to meet you!

Recruitment process:

- Call or visio in English with a Talent Acquisition Manager 
- Call with the German team
- Call with our CEO
At Diabolocom, diversity and inclusion are in our DNA. All qualified applicants will receive equal consideration for employment without regard to color, language, religion, sex, sexual orientation, gender identity, national or social origin, opinion disability, age.