Founded in 2005, Diabolocom is the leading European provider of SaaS contact center solutions powered by our own Conversational AI technology. In the last 4 years, Diabolocom has experienced double-digit growth each year. 

Today, we are at the turning point of our development, looking for new talented team players.

Diabolocom helps to streamline millions of customer journeys for companies of all sizes, in more than 60 countries. Diabolocom accompanies both Customer Service and Sales teams, providing a strategic tool for them to manage interactions with their customers and prospects across all channels (voice, email, chat, social networks, SMS), and to increase their own KPIs (NPS, leads conversion, revenue…).

Our solution is recognized on the market for its ability to integrate seamlessly with IT systems, including major CRM software, thanks to its open architecture and web services.

Customer success stories: Carrefour, Air Liquide, Essilor, SNCF, La Poste, ManoMano, Meilleurtaux.com, Solocal, Leboncoin.

At Diabolocom we believe that no one is better suited than the Sales team to talk about this role. Here is what they say:

“This isn’t a typical Sales Development Representative role!”

The words that immediately come to mind when defining the job are: ambition, dynamism, relational intelligence, autonomy and creativity. Our solution is rich and reaching proficiency takes time. Prospecting and contacting our future clients requires comprehension, flexibility, methodical thinking and good negotiation skills. There is no daily routine.

As a SDR, you will join the Sales division and you will work in collaboration with Fernando, Sales Executive - Spanish Market and alongside an experienced sales team. 

- You will be in charge of prospecting, in particular through different channels: calls to qualified leads, cold calls, email or LinkedIn, everything necessary to obtain the engagement of the contact. The qualification of the needs, the construction of a pipeline and the management of leads until converted into opportunities:

> from your own list generated through LinkedIn or other corporate tools

> from a list of provided companies

> based on leads generated by marketing, advice and support for prospects in defining their projects

- You will animate your network of prospects

- You will manage your activity thanks to our CRM Salesforce

- You will participate in cross-functional topics (Salesforce redesign, writing of the functional brief, writing of knowledge sharing articles, preparation of documents required for calls for tender, etc.) in direct contact with our Head of Sales & Business Development, depending on your autonomy and strength of proposal

- You will participate in trade fairs in Spain

- Because sharing is caring, we expect you to share your knowledge with your team!

. Native Spanish speaking.

. At least one year working in a similar position with demonstrable results.

· You enjoy hunting, convincing and developing relationships over the phone

. Staying strong in the face of frustration. It's hard work, but if you work hard you will be rewarded.

· You know how to write and prepare powerful presentations

. Create interesting and attractive articles on LinkedIn for your audience.

· You want to evolve in an international environment

· You have a strong taste for sales and customer satisfaction

· You know how to manage pressure and respect objectives and deadlines

· You are recognized for your interpersonal skills and are at ease with all types of people (technical, operational, C-level)

· You are curious and autonomous

· You have an exeperience in the Saas sector/ contact center sector

Big plus:

· Fluency in Italian, French or German

· Learning about sales methods 

· Being able to evolve quickly towards a Sales Executive position or an Account Executive position

· The possibility to help Sales Executives during the sales process

- You’ll have a three-week onboarding to get to know our product, our teams and our culture!

· You’ll have the chance to work in a multicultural environment 

· You’ll have first choice IT equipment 

· Team building events : Ibiza, Porquerolles, Corsica… what’s next? 😎

· Be part of a company at a key moment of its growth, with lots of opportunities 🚀

· You’ll be lucky to join a team that is big enough to thrive but also small enough to actually have an impact on the success of the organisation!

Does this opportunity appeal to you?

Let’s talk! We are curious people and can’t wait to meet you!

- Call or visio in English with a Talent Acquisition Manager

- Face to face meeting with Fernando, Sales Executive - Spanish Market

- Visio in English with Frederic, our CEO