Talent Acquisition Manager
Paris
Corporate – Talent Acquisition /
Full-time /
Hybrid
Diabolocom enables organizations worldwide to build brand loyalty and drive sales growth.
Our innovative cloud-based solution leverages its proprietary AI technologies to optimize contact centers of medium to large sizes, enabling efficient management of customer interactions across all communication channels.
As a telecom operator, we ensure premium voice quality, efficient handling of high call volumes, and provide phone numbers worldwide.
Our comprehensive range of AI services, specifically designed for customer relations, elevates data quality and automates tasks. These services, fully integrated into our cloud contact center solutions, are also accessible through APIs in multiple languages.
We empower Customer Service and Sales teams to effectively handle all inbound and outbound interactions thanks to our state-of-the-art dialer. Our solution seamlessly integrates with leading CRMs and offers real-time monitoring and analytics capabilities.
Diabolocom, with offices across Europe, the USA, Brazil, and the UAE, proudly serves 350+ clients, with agents operating from 60+ countries.
€35,000 - €53,000 a year
About the Role:
To support its growth, Diabolocom is looking for a Talent Acquisition Manager (TAM) to join our team in Paris. This role is key to ensure our recruitment processes reflect best practices : we aim at attracting top talent, providing high-quality recruitment processes and creating excellent candidate experience.
In this role, you'll work closely with senior leadership, sharing insights on market trends, what the competition is up to, and smart strategies for bringing in top talent. At the same time, you'll be a key partner to hiring managers - helping create a great candidate experience, using data to guide decisions, and making sure our smooth interview process stays focused on finding people who not only perform well but also have the potential to grow and really add to our culture.
This role will be part of a team of 3 TAMs and report to the Head of Human Resources.
At Diabolocom, you will:
- Partner with Hiring managers to identify and understand the profiles to recruit and design tailored talent acquisition strategies.
- Manage your recruitment processes from A to Z: from briefing, to sourcing and job posting strategy, interviews, to offers.
- Guide candidates through every step of the recruitment process.Keep our careers site, hiring dashboard, and ATS (Lever) up to date.
- Occasionally develop school partnerships and take part in campus events.
- Get involved in various projects to improve the way the recruitment team operates (Diversity &Inclusion in recruitment, automation of processes, shared knowledge base, standardisation of processes, etc.).
- Use your creativity to promote our company and job opportunities across all relevant channels.
What we are looking for:
- You have a proven successful experience of at least 2 years in sourcing candidates in a multicultural environment and competitive market,
- You have ideally already recruited tech profiles,
- You are agile and you are constantly looking for new ways of sourcing highly sought-after candidates through innovative methods,
- You have a proven ability to work in a fast-paced environment, managing multiple tasks : you demonstrate organization and prioritisation skills,
- You place just as much importance on building strong relationships with your candidates and providing them with an outstanding candidate experience as you do on understanding and optimizing the more data-driven aspects of the Talent Acquisition Manager role,
- You have strong listening skills, intuition and empathy,
- You have excellent oral and written communications skills in both French & English.
What’s in it for you:Here is a list of what you’ll enjoy at Diabolocom:
- You’ll benefit from a complete onboarding to get to know our product, our teams and our culture!
- You’ll have the chance to work in a multicultural environment,
- You’ll have a first choice IT equipment,
- Our office is based right in the heart of Paris, 100 meters from the Opera Garnier!
- Remote friendly: up to 2 days per week,
- Lunch vouchers :11 €/day on your Swile card,
- Team building events to destinations like Porquerolles, Corsica, Marrakesh, etc.
- Be part of a company at a key moment of its growth, with lots of opportunities,
- You’ll be lucky to join a team that is big enough to thrive but also small enough to actually have an impact on the success of the organization!
Does this opportunity appeal to you? Let’s talk! We’d love to hear your story !
Recruitment process:
- Your application will be reviewed and you will get a first feedback
- If your CV matches our requirements, you will have a first call with Camille, the Head of Human Resources, to talk about you : your experience, your expectations, your desire to join Diabolocom (45/60 min)
- If this call is a success, we will invite you to the office to meet with your future team members, Jade and Macha, and they will assess your recruitment skills and fit with Diabolocom’s culture (60/90 min)
- The last step will be a meeting with our President and Founder, Frédéric, to wrap up the recruitment process (30 min)
At Diabolocom, diversity and inclusion are in our DNA. All qualified applicants will receive equal consideration for employment without regard to color, language, religion, sex, sexual orientation, gender identity, national or social origin, opinion disability, age.
