AROYA CRUISES – Hospitality /
Contractual /
Tea Master
Reports to: Assistant Food & Beverage Manager

·       Meticulously curates, blends, and brews tea, ensuring optimal flavor profiles 
·       Sourcing quality leaves, educating guest and maintaining tea-serving traditions  
·       Prepare and serve various types of tea to guests 
·       Key focus on tea education, explaining menu items to guests and ensuring guests are comfortable and satisfied 
·       Manage and maintain inventory of tea leaves, brewing equipment and other supplies 
·       Provide excellent customer service and ensure optimal guest satisfaction 
·       Create and develop unique and innovative tea blends 
·       Comprehensive knowledge of tea flavor profiles, origins, preparation and presentation 
·       Train and supervise team members on proper tea preparation and customer service skills 
·       Adhere to health and safety regulations when handling food and beverages 
·       Stay up to date with industry trends and new tea varieties 
·       Provide an attentive and memorable experience for guests you interact with 
·       Provides an excellent guest drinking experience and ensures the profitability of the assigned outlet 

·       Education/specific studies or certifications – Tea Sommelier or Tea Master Experience in/or similar role at least of 3 years 
·       ​Knowledge of different tea types and their brewing methods 
·       ​Ability to create unique tea blends 
·       ​Experience in operating tea-making equipment and tools 
·       ​Excellent customer service and communication skills 
·       ​Familiarity with health and safety regulations related to food and beverage service 
·       ​Ability to work in a fast-paced environment and handle multiple tasks simultaneously 
·       ​Willingness to continuously learn and improve tea-making skills and knowledge 
·       ​Experience in high-end luxury environment providing exceptional and memorable service experience 
·       ​Friendly and positive with a flexible approach and ability to work under pressure 
·       ​To be able to carry out basic tasks on a computer or hand-held device 
·       ​Good command of written and spoken English & Arabic is a prerequisite 

Length of contract :
6 months on / 2 months off