SHOP ASSISTANT-ROPAX FERRY-EMBARKATION JUNE 2023
*CYPRUS* /
Cruise Ships – Hospitality /
Contractual
/ Remote
Shop Sales Assistant:
We are looking for a Shop Sales Representative to provide excellent customer service and meet sales quotas for our business.
Candidates with strong communication skills who can make customers feel welcome in our Shop will stand out. You will help identify client needs, present and answer questions about our products and services and recommend solutions. A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
Ultimately, you will ensure that customers leave our store satisfied and you will contribute to the store’s profitability.
Responsibilities:
· Greet and direct customers;
· Provide accurate information (e.g. product features, pricing and after-sales services);
· Answer customers’ questions about specific products/services;
· Conduct price and feature comparisons to facilitate purchasing;
· Cross-sell products;
· Ensure racks are fully stocked;
· Manage returns of merchandise;
· Coordinate with the Retail Sales Representatives team to provide excellent customer service; (especially during peak times);
· Inform customers about discounts and special offers;
· Provide customer feedback to the Store Manager
· Stay up-to-date with new products/services;
· Requirements
· Proven work experience as a Retail Sales Representative, Sales Associate or similar role;
· Understanding of the retail sales process;
· Familiarity with consumer behavior principles;
· Knowledge of inventory stocking procedures;
· Basic math skills;
· Track record of achieving sales quotas;
· Excellent communication skills, capable of building trusting relationships;
· Ability to perform in fast-paced environments;
· Flexibility to work various shifts;
· Experience on Cruise/ Ferry ships is an advantage but not a must;
· Language requirements: Excellent English spoken, any other language is a plus ( German).
- VESSEL TBA
- RANK SHOP ASSISTANT
- EMBARK JUN/2023 – REVERTING WITH ACCURATE DATE ASAP
- SALARY EU PPT HOLDER EURO(TBA) P/D
- 12 HOUR SHIFT
- NO OVERTIME PAID AS ALREADY CONSOLIDATED IN THE SALARY
- NO PAY DURING LEAVE AS ALREADY CONSOLIDATED IN THE SALARY
- DURATION 3 MONTHS
- ROTATION 2 MONTHS ON / 1 MONTH OFF
- FOOD PROVIDED ONBOARD
- ACCOMMODATION ARRANGED BY OPERATOR / ASHORE / 1 ROOM – 1 BED – SHARED LIVING SPACES
Minimum qualifications need:
- Passport
- National Seamans Book
- Basic Safety Training (A-VI/I §1-2)
- Passenger Ships Personnel Certificate - CROWD (V2 §4-7; A-V/2 2.1-2.4)
- Proficiency in Survival Craft & Rescue Boat (A-VI/2 §1)
- Security Awareness Training (A-VI/6-2)
- Medical Health Cert
- SAFE PASS (Covid-19)
- Only EU-Schengen applicants can be considered